Customer Service Representative

About Us

Navrei Inc. a retail marketing company, is seeking a Customer Service Representative to represent AT&T in retailers across East Providence. We are deeply committed to the consistent delivery of high-quality services and tangible results for our clients. Recognizing that collective success is paramount, we highly value and actively foster a strong sense of teamwork within our agency. Furthermore, we are committed to building and nurturing great partnerships that extend beyond our internal team.

Eager to turn your passion for helping customers connect and thrive into a rewarding job? As an Customer Service Representative with our retail team, you will be at the forefront of innovation, providing exceptional care and solutions to our clients. If you are a motivated and enthusiastic professional seeking to grow your sales career in a dynamic environment, we at Revolution Consulting Group encourage you to apply!

Customer Service Representative must-dos :

• Promote and sell internet and wireless services through customer engagement in-person.
• Develop customized sales strategies to meet individual customer needs and improve product understanding
• Utilize effective sales methods to build rapport with customers and encourage referrals
• Directly assist customers by addressing their product inquiries and concerns
• Support members with enrollment procedures and resolve provider service-related issues
• Ensure prompt follow-up on outstanding customer inquiries and complaints