IT Support Specialist

Description

Join our team as an IT Support Specialist and play a crucial role in maintaining and enhancing our IT infrastructure. This position is ideal for someone with foundational IT knowledge who is eager to expand their skills in a dynamic, hands-on role.

The successful candidate will manage user accounts, configure systems for new users, and ensure the effective deployment of technology across multiple locations.

This is NOT a remote position and requires you to commute to our Meridian Dealership Support Center in Meridian, ID.

Key Responsibilities :

• Assist in managing and maintaining user accounts using Active Directory.
• Configure and prepare computers for new users
• Support the deployment of systems remotely across multiple states.
• Travel locally to various sites for onsite support and troubleshooting.
• Occasionally travel out of state to assist in setting up new facilities or during major deployments.
• Help in maintaining systems related to DNS, DHCP, and Group Policy Objects (GPOs).
• Respond to user help requests and participate in troubleshooting efforts.
• Document technical issues and resolutions for future reference

Required Skills and Qualifications :

• 1-2 years of experience in IT support or a related field.
• Familiarity with Windows operating systems and basic server administration.
• Basic knowledge of DNS, DHCP, Active Directory, and Group Policy Objects (GPOs).
• Good problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.

Preferred Skills :

• Experience with remote desktop support tools.
• Capable of managing multiple priorities in a fast-paced environment

Helpful Knowledge, Skills and Abilities :

Windows 10 / 11, Desktop / Laptop Support, Troubleshooting, Active directory, Customer service, Hardware support, Office , Technical support, Technology Deployment, Help desk support, Software support, Computer Imaging.

WORKING CONDITIONS / ENVIRONMENTAL FACTORS :

• Works primarily indoors. Occasional work outdoors, which is exposed to ambient heat and cold, and to sun, rain and other weather conditions.
• Exposure to noise, cleaning solutions, and other hazardous materials.

PHYSICAL REQUIREMENTS :

• Must be able to travel locally and occasionally out of state as required.
• Lifting : occasionally, up to 50 pounds; rarely, up to pounds. on hard surfaces.
• Sitting : frequently, up to ¾ of work shift
• Lifting : occasionally, up to 50 pounds; rarely, up to pounds.
• Carrying : occasionally, up to 50 pounds for up to feet.
• Bending / twisting : frequently.
• Climbing : rarely, step ladder up to six feet to reach surfaces.
• Reaching : occasionally, extension of arms below, at and above shoulder height.
• Pushing / pulling : Occasionally, up to 30 pounds force.
• Fine manipulation by hand for repair functions.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska.

Kendall has been selling and servicing vehicles since .

Our mission at Kendall is simple : To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs.

Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in.

It means going above and beyond every day for the people who mean so much to us our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest.

If you are looking for a rewarding career, we would like to meet you and start something great!

To apply, please follow the link to our job board site.

Salary Description $20-25 / hour DOE