A modern SaaS company is seeking an experienced Senior Customer Success Manager to manage relationships with large mid-market customers. This role involves driving adoption, ensuring renewals, and facilitating expansion opportunities. The ideal candidate has at least 3 years of SaaS experience, excels in communication, and has a strong track record in customer retention. This position offers a salary range of $59,500 - $70,000 annually and comprehensive benefits, with remote work flexibility.
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Senior Growth Remote • Boston, MA, United States