Accounts Receivable Coordinator - Collections

Accounts Receivable Coordinator - Collections

The Accounts Receivable Coordinator - Collections is responsible for all functions related to collections in the Accounting department, to include : collection calls, correspondence, account review and customer service.

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team :

• Creates and implements new collection processes to increase efficiency
• Provides customer service regarding collection issues
• Processes and reviews account adjustments
• Resolves client discrepancies
• Processes short payments
• Monitors and maintains assigned accounts, to include : customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
• Reduces delinquency for assigned accounts
• Communicates and follows up effectively regarding customer accounts on a timely basis
• Establishes and maintains effective and cooperative working relationships with internal and external customers
• Provides weekly and monthly reporting to direct supervisor
• Provides monthly Delinquency notices
• Processes and reports on monthly credit memos
• Assumes responsibility for high volume phone calls to assigned delinquent customers
• Reconciles customer disputes as they pertain to payment of outstanding balances that are due
• Provides excellent and considerate customer service to internal and external customers
• Other duties as required and assigned

What you need : (requirements)

What you gain from joining our team :

Join our Team!