Head of PSS Enterprise Delivery Office

Job Title : Head of PSS Enterprise Delivery Office

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Location : Cambridge, MA or Morristown, NJ

About the Job

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

At Sanofi, we are committed to transforming patient health through the power of science. As a leading global biopharmaceutical company, we go beyond drug development to ensure our therapies are accessible and affordable for patients in need. Our Patient Support Services (PSS) team plays a key role in this mission, providing comprehensive support through reimbursement assistance, financial aid, patient education, and field-based services that help healthcare providers, patients, and caregivers navigate their treatment journeys.

We are seeking an experienced and strategic leader to head the PSS Enterprise Delivery Office, supporting Specialty and General Medicines Therapeutic areas.

The Head of the Enterprise Delivery Office will serve as the central force aligning strategic vision, innovation, and operational excellence, leading the orchestration, prioritization, and strategic alignment across Sanofi's Specialty and General Medicines Patient Support Services. Ensuring our most innovative ideas are translated into standards, processes, and measurable impact for patients and the business. While not responsible for direct delivery, this leader will define how we standardize enterprise approaches, measure execution, and powerfully coordinate and communicate how our services help more patients start and stay on therapy—with greater efficiency, smarter technology, and lasting value across all therapeutic areas. The role will manage and supervise a team tasked with the following activities :

• Connecting strategy to execution across the enterprise
• Driving alignment and prioritization
• Standardizing how delivery happens
• Measuring and communicating the impact of the work
• Ensuring the story of patient and business impact is told effectively

The ideal candidate will have strong experience in strategic leadership, project management, communication & change mgmt. and governance as well as people management. You should have the foresight to drive synergies across multiple therapeutic areas, fostering collaboration and innovation across the enterprise. This role is integral to shaping the future of our patient support ecosystem and will report directly to the Head of PSS.

About Sanofi :

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main Responsibilities :

Governance & Standards Management :

Leadership & Program Management :

Change Management & Transformation :

Strategic Communications :

Team Engagement :

Budget & Resource Management :

About You

Basic Qualifications :

Preferred Qualifications :

Travel Requirements :

Why Choose Us?

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here. (https : / / benefits.sanofiusallwell.com / fleet / public / index / ba511bf8-5c32-4828-9861-ab985fffab90 / ?cid=sanofi)