Personal Lines Account Manager
The Account Manager at Russell-Massey & Company is responsible for maintaining and maximizing profitable relationships with clients and servicing their insurance needs.
Benefits / Perks :
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Responsibilities
- Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
- Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support.
Anticipate, respond to, and follow up on all existing client needs..
- Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
- Support and prepare clients for renewal and retention and maintain strong client relationships.
- Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
Qualifications
- Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience.
- Possess a valid driver’s license and a source of reliable transportation.
- Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure and maintain an existing client base.
- Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
- Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
- Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency including agency management systems.
Flexible work from home options available.
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