Account Executive Location : Troy, MI Employment Type : Full-Time Industry : Healthcare / Senior Living / Long-Term Care Job Summary : We are seeking a dynamic and results-driven Account Executive to join our growing team.
This role is ideal for a motivated individual with a passion for building long-term, strategic relationships and a talent for identifying and closing new business opportunities.
As an Account Executive, you will manage a portfolio of clients, drive customer satisfaction, and contribute directly to revenue growth by actively developing and maintaining trusted partnerships within the senior living and healthcare sectors.
Primary Responsibilities :
Serve as the primary point of contact for assigned customer accounts Build and sustain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profitability Develop trusted advisor relationships with key stakeholders, including administrators and healthcare professionals Ensure timely and effective delivery of solutions aligned with client goals Communicate progress of monthly and quarterly initiatives to stakeholders Identify growth opportunities within existing accounts Forecast and track account metrics, including sales performance and client engagement Prepare and present account status reports regularly Collaborate with the sales team to identify and nurture new business opportunities Resolve client challenges and manage escalations to ensure satisfaction Compile data and documentation for Quality Assurance (QA) meetings Represent the company in QA meetings at client facilities Requirements : Proven experience in a similar role (Account Executive, Account Manager, Sales Account Manager, etc.) Strong ability to communicate, present, and influence stakeholders at all levels, including C-suite Proficient in CRM tools (e.g., Salesforce, Zoho, HubSpot, NetSuite)and Microsoft Office, particularly Excel Skilled in delivering client-focused solutions and managing multiple accounts simultaneously Exceptional negotiation, presentation, and relationship-building skills Strong verbal and written communication abilities Bachelor’s degree in Business Administration, Sales, or a related field Previous experience in long-term care (LTC) or skilled nursing facility (SNF) environments is a plus Excellent time management, organizational, and interpersonal skills Core Competencies : Strong Communication and Customer Service Customer Focus and Peer Relationships Integrity and Trust Technical and Functional Acumen Prioritization and Time Management Powered by JazzHR
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Account Executive • Troy, MI, US
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