SpringHill Suites Austin South - Assistant General Manager OEM

Join Our Team as an Assistant General Manager!

About Us

As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem-solving and communication skills, committed to maintaining high standards and supporting hotel operations. Join our team and be part of creating unforgettable experiences for our guests!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS / RESPONSIBILITIES

• Leadership Skills :  Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager.
• Problem-Solving Ability : Anticipate and address workplace issues proactively to ensure smooth and efficient operations.
• Hiring & Training : Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate-approved programs, fostering empowerment and growth.
• Communication Skills : Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication.
• Financial Acumen : Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations.
• Technical Proficiency : Utilize Windows Operating Systems for effective management and reporting.
• Organizational Skills : Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations.
• Customer Service Orientation : Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

The SpringHill Suites Austin South hotel, located just 8 miles from Austin-Bergstrom Airport off I-35, has completed a renovation! Our modern suites are 25% larger than hotel rooms at other Austin Airport hotels. Each suite is equipped with a microwave, mini-fridge, flat-screen TV and free WiFi. Appreciated by road warriors and families alike, we offer access to a shuttle to downtown for easy access to UT Austin, the convention center and 6th Street entertainment district. Situated near businesses such as Apple, IBM and Accenture, we’re a convenient choice for corporate travelers looking for Austin Airport hotels that offer the convenience of easy travel in and out of the city. Jump-start your morning with a free hot breakfast buffet in our new lobby space or get in a workout at our 24-hour gym while the kids splash in our indoor pool. Whether on a business trip or family vacation, guests feel right at home at SpringHill Suites Austin South.

Application deadline for Colorado positions :

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