Lead Business Systems Analyst

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose : Leads and drives the strategic collaboration between cross-functional business and technology teams to define, lead, and translate enterprise-level business needs into scalable and high-quality functional and non-functional requirements for technical execution.

Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics

Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards

Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team

Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and / or the project team

Interprets user requirements into feasible options and communicate these back to the business stakeholders

Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary

Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood

Plans and coordinates user acceptance testing (UAT)

Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business

Research, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly

Maintains system protocols by writing and updating procedures

Provides references for users by writing and maintaining user documentation; provide help desk support; train users

Prepares technical reports by collecting, analyzing, and summarizing information and trends

Involved in clarifying requirements and implementing solutions that meet the business needs

Documents business requirements and potential solutions for system functionality and reporting needs

Translate business needs into product backlogs, user stories, and business requirements to optimize business value of applications and processes

Tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary

Works with internal teams to design & build effective systems that scale efficiently

Performs other duties as assigned

Complies with all policies and standards

Education / Experience : A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 5 - 7 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills :

One or more of the following skills are desired.

Experience with Data Processing

Knowledge of Other : health care payer business functions and operations.

Knowledge of Agile Software Development; Software Development Life Cycle

Soft Skills :

Seeks to acquire knowledge in area of specialty

Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions

Ability to work independently

Demonstrated analytical skills

Demonstrated project management skills

Demonstrates a high level of accuracy, even under pressure

Demonstrates excellent judgment and decision making skills

Ability to communicate and make recommendations to upper management

Ability to drive multiple projects to successful completion

Possesses technical aptitude

Pay Range : $100,900.00 - $186,800.00 per year

Centene offers a comprehensive benefits package including : competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act