Job Title : Program Manager – Sections & Student Chapters
Location : Doral, FL
Job Type : Permanent | Full-Time
Compensation : $59,000 / year
About the Opportunity
Are you passionate about community engagement and volunteer leadership? A national non-profit organization is seeking a strategic and relationship-driven Program Manager – Sections & Student Chapters to oversee and grow its network of local units across the country. This individual will serve as a key liaison to grassroots leadership, ensuring alignment with organizational standards while fostering innovation and community impact.
This is a full-time, hybrid role based in Doral, Florida , offering the opportunity to make a tangible difference by empowering leaders, enhancing programming, and strengthening local operations across the organization.
Key Responsibilities :
- Strategic Management : Guide the operations, performance, and sustainability of local Sections and Student Chapters using a franchise-style governance model.
- Leadership Support : Equip grassroots volunteer leaders with tools, training, and resources to execute high-quality, mission-aligned programs.
- Communication Oversight : Manage internal communications and requests from local leadership, including newsletters, webinars, online meetings, and updates via CRM.
- Event Coordination : Support the planning and execution of the annual Leadership Symposium and other volunteer-focused events.
- Data & Reporting : Maintain accurate records including officer updates and activity logs; administer annual reporting processes.
- Customer Experience : Provide timely, professional, and accurate support to volunteers and stakeholders via phone, email, and written communications.
- Innovation & Growth : Research and implement contemporary communication strategies to improve engagement with target audiences.
Qualifications Education & Experience
Bachelor's degree in Business, Nonprofit Management, or a related field.Minimum of 3 years' experience in association management or similar environments.Experience in project management volunteer support , and event coordination strongly preferred.Skills & Abilities
Strong interpersonal and communication skills (verbal and written).Demonstrated organizational and time-management skills with the ability to manage multiple projects.Proficiency in CRM systems (Microsoft Dynamics preferred) and Microsoft Office Suite (Word, Excel, PowerPoint).Creative problem-solver with a continuous improvement mindset.Able to build trust and rapport with diverse stakeholder groups.Knowledge of contemporary engagement and communication methods.Working Conditions
Requires occasional travel (10–15%) to support events and training programs.Must be able to lift up to 20 lbs and work seated at a desk for extended periods.