Operations Performance Analyst

Revenue Cycle / Financial Analysis Ops Performance Analyst

Develops and maintains Revenue Cycle / Financial Analysis and creates performance presentations to use when reviewing performance with Client. Responsible for assessing operational objectives and performance metrics in all areas of revenue cycle and executing upon actions identified during analysis. Additionally, the ops performance analyst will be responsible for understanding both the client needs and how the organization delivers.

Include the following. Others may be assigned.

1. Gather, interpret, and translate customer needs and translate business problems into requirements that facilitate application development

2. Analyze and assess data and product performance to identify issues and ensure appropriate prioritization and compliance with service level agreements

3. Build reporting solutions and develop / enhance existing scorecards, dashboards and other key reports that arto be utilized by management to monitor performance and communicate performance to the client.

4. Develop and maintain standards to measure the effectiveness of all aspects of the revenue cycle, including statistical data for monthly reports (denial reports, late charge reports, etc).

5. Integrate and analyze data from multiple data sources, determine root cause; summarize and prepare monthly materials for discussions with client and finance teams. Audit and analyze data to verify quality and data integrity. Provide feedback regarding issues and / or anomalies found during analysis to ensure proper communication both internally and externally.

6. Serve as resource for special projects and priority assignments as needs are identified during the analysis process.

7. Prioritize and manage multiple tasks to meet deadlines

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently with little supervision and seek guidance as needed to clarify assignments or request for information.
• Excellent communication, customer service and time-management skills
• Possess basic business skills, an understanding of general financial operations and major AR goals in the healthcare environment.
• Proficient with various desktop applications such as Microsoft Excel, Word, PowerPoint and / or Access.
• Intermediate knowledge of relational database management systems
• Must be a team player - Always willing to help in whatever way possible and go the extra mile to get the job done.
• Intuitive and skilled at problem solving in anticipation of customer request
• Have the ability to make logical correlations between data points to determine if analysis is accurate
• Detail oriented, meticulous and accurate in completing tasks on time.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and / or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

PHYSICAL DEMANDS

WORK ENVIRONMENT

Compensation and Benefit Information

Compensation

Pay : $20.51- $30.77 per hour. Compensation depends on location, qualifications, and experience.

Position may be eligible for a signing bonus for qualified new hires, subject to employment status.

Conifer observed holidays receive time and a half.

Benefits

Conifer offers the following benefits, subject to employment status :

Medical, dental, vision, disability, and life insurance

Paid time off (vacation & sick leave) min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.

401k with up to 6% employer match

10 paid holidays per year

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act.