Description
The primary function of a Field Service Technician is to perform on-site inspection, diagnosis and repairs of customer’s lift trucks and equipment at their location.
Conduct overall inspection to verify the truck is up to safety standards and make recommendations on any required repairs.
Enter necessary information on work orders and work order summary. Must have good communication skills and world class customer service.
- Coordinate daily schedule with Field Service Advisor
- Provide excellent customer service at the site
- Communicate with the customer upon arrival and update as needed
- Inspect the forklift and / or issues that were reported
- Give customer full report on condition of equipment and what is needed to repair equipment along with the cost to do so
- Diagnose and repair equipment per customer request
- Quality control each job to ensure completeness
- Communicate with customer and dispatch on job completion
- Clean the area after work is completed
- Verify the equipment is up to safety standards
- Inspect company vehicle and initiate necessary scheduled maintenance per service manual guidelines
- Drive in a safe and courteous manner. Every day is a major responsibility to insure the employees’ safety as well as others on the road
- Complete and submit all work orders every day through electronic tablets that are issued to you
- Company issued van must be kept clean and orderly to allow technician to work efficiently while presenting a professional image to our customers.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Educational / Experience Requirements :
- High school diploma or equivalent
- Clean driving record
- Minimum of 2 years’ experience working on material handling equipment or heavy industrial equipment
- Auto, truck, or military repairs experience will be considered
- Requires strong mechanical aptitude
- Must have mechanic tools
Physical Job Demands :
Noisy shop environment; including customer sites. Must be able to lift 100lbs., stoop, squatting, pulling or working in awkward positions.
Required to work in various applications ranging from inside warehouses to working outside in various weather conditions.
Field Service Technician - Level 2
Related experience may include: Construction Equipment Mechanic, Equipment Mechanic, Equipment Technician, Field Mechanic, Field Service Technician, Field Technician, Heavy Equipment Mechanic, Heavy Equipment Technician, Mechanic, Mobile Heavy Equipment Mechanic, Lubricator, Machine Repairer, Mainta...
Field Service Technician - Mechanical (Turbomachinery)
The Mechanical Field Service Technician will be responsible for supervising and performing the installation, maintenance, and troubleshooting of centrifugal compressors and related auxiliary systems. Install and calibrate DGS (Dry Gas Seals) systems in collaboration with FSE E&I (Field Service Engin...
Field Service Technician
This individual will operate a mobile service vehicle and travel to customer locations to perform in-field, machinery diagnostics and repairs as required. Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction. Exclusive Offer for Experi...
Field Service Technician
Secur-Serv, a division of Scantron Corporation, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Job Summary Our Field Service Technicians apply their technical knowledge and experience to solve problems across a diverse ...
Field Service Technician 1
Field Service Technician with a passion for providing top-notch service!. Annual Service bonus - up to one month of pay. ...
Associate Shop Technician.Field Distribution
Associate Shop Technician Field Distribution . Why you should apply to be a Associate Shop Technician Field Distribution. What a typical day as a Associate Shop Technician Fie...
Sr. Electrical Field Service Technician
Electrical Field Service Technician on our Field Service team, you will be the primary interface with customers after projects are complete. Document services by maintaining records and writing technical reports detailing field work performed. In this role you will be responsible for inspection, ser...
Lead Field Service Technician - Traveling
That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries. Through a broad portfolio of automation equipment, software, service and support, Intelligrated solutions give businesses a competitive edge and optimize operational performance through ...
Field Service Technician
Individual will be responsible for delivering demand and scheduled Field Service, Warranty Service and System Start Up to existing and new Oilgear customers worldwide. Service work will involve analyzing component and system malfunctions and supporting customer effort to repair or implementing repai...
Field Service Technician
Due to client demand the firm is searching to hire a Field Service Technician. Qualifications include:•Minimum 5 years' technical field service experience in the printing or graphic arts industry. Responsibilities include:•Installation, service, and repair of UV curing and drying equipment on sheetf...