Principal Product Manager, QMS

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

JOB DESCRIPTION :

Become a critical member of the Arena Product Management team, responsible for Arena's suite of Quality Management System (QMS) solutions.

The successful candidate will leverage input from stakeholders, customers, and the market to prioritize, scope, and deliver Arena's QMS solutions and related features.

This is a senior level individual contributor role with no management responsibilities. Telecommuting permitted.

NECESSARY EXPERIENCE

• Bachelor's degree in computer science, engineering, business, or a related field MBA or advanced degree preferred.
• 10+ years of experience as a Software Product Manager or in a related role Saas required.
• Previous experience with Arena or other enterprise PLM / QMS systems.
• Has prioritized and managed multiple simultaneous projects and initiatives in a fast-paced R&D environment.
• Successful track record in defining, delivering, and supporting software fixes, features, and solutions.
• Proven experience in writing product specifications, user stories, and requirement documents.
• Skilled presenter with experience delivering technical, business, and strategic presentations to diverse audiences.
• Proficient in both in-person and remote (or hybrid) work environments.
• Experience utilizing both Agile and Waterfall development processes.
• Effective collaborator with global and diverse teams, capable of working independently.

PREFERRED SKILLS & KNOWLEDGE

• Strong knowledge of Quality Management System principles, practices, regulations, and standards.
• Passionate problem solver dedicated to delivering high-quality, customer-centric products and features.
• Attentive to detail when interpreting customer and stakeholder inputs, translating them into actionable feature requirements.
• Proven track record in defining software product strategies and roadmaps that drive customer satisfaction and growth.
• Capable of effectively balancing and communicating the long-term product vision with short-term goals.
• Strong analytical skills, leveraging data and market insights to make informed product decisions.
• Excellent communication and interpersonal skills, aligning opinions towards customer and business outcomes, and influencing stakeholders at all levels.
• Familiarity with cloud-native product and design tools such as Confluence, Jira, Figma, etc., is a plus.

RESPONSIBILITIES

• Understanding of Arena / PTCs strategic and competitive position in the marketplace.
• Conduct market research and competitive analysis to identify opportunities, make informed product decisions, and ensure the product remains competitive.
• Stay current with industry standards, regulations, best practices, market trends, and emerging technologies to identify opportunities for innovation and differentiation.
• Promptly handle inbound enhancement requests, bugs, and customer issues.
• Engage stakeholders and customers to gather ideas and inputs for development.
• Write detailed product stories, use cases, and product requirements documents.
• Drive the creation of features that align with business value and customer impact.
• Collaborate with UI / UX, Product Management, Design, and R&D to discover, define, design, and deliver intuitive solutions that optimize the user experience.
• Keep the team(s) inspired and motivated by sharing customer success stories and outcomes, fostering a customer-centric mindset.
• Monitor key product metrics and user feedback to measure performance, identify areas for improvement, and guide iterative product development.
• Partner with sales and marketing to develop product messaging, presentation materials, and strategies that ensure successful product launches.
• Engage Arena QMS customers and prospects to understand their pain points and needs while credibly articulating Arena’s value proposition and vision

PTC carefully considers a wide range of compensation factors, which may include the background and experience of all applicants, which can cause your compensation to vary.

PTC anticipates the salary range for this position to be between 180,000-200,000. The actual pay may be lower or higher depending on your skills, qualifications, experience, and location.

Additionally, this role might be eligible for discretionary bonuses. Also, every PTC employee also has the opportunity to become a PTC shareholder, both through its stock grant programs or its employee share purchase program which allows employees to purchase PTC stock at a discount.

We offer all kinds of ways to experience well-being, confidence, and satisfaction. Depending on your location, you will have the opportunity to participate in PTC’s benefit plans, including medical, dental and vision insurance, Paid Time Off and Sick Leave Policies, Tuition Reimbursement, 401K, flexible spending accounts, life insurance and disability coverage.

Note : PTC benefits programs are subject to eligibility requirements.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work.

Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.

Are you ready to explore your next career move with us?