Program manager Jobs in Boulder, CO

POSITION SUMMARY: The Director of Moving to Work (MTW) and Housing Choice Voucher (HCV) Program is a senior-level strategic, financial, and operational leadership role. As a designated MTW Expansion Agency, BHP seeks a driven leader to manage the agency's rental assistance portfolio with a focus on innovation, compliance, fiscal precision, efficient workflows, and the successful and consistent deployment of critical housing resources.

The Director is responsible for the administration of the core HCV program (Section 8) including MTW, Mainstream, and NED vouchers; the upcoming integration of 230 new "Restore/Rebuild" vouchers; the streamlining of Project-Based Voucher (PBV) management; and the agency-wide transition to NSPIRE inspection standards. This role leverages "Operational Intelligence" and data-driven dashboards to drive business outcomes and increase housing access for the Boulder community.

HIRING RANGE AND BENEFITS:

Hiring Range: $90,000 - $120,000 DOQ

Applications will be accepted through May 1st, 2026.

We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy:

• Medical, dental, vision health plans.
• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.
• Paid life insurance.
• Employee wellness program.
• Paid Long term disability
• 13 paid holidays per year plus vacation and sick leave.
• Select Summer Fridays off (if applicable)
• Excellent work-life programs, such as flexible schedules, training opportunities, and more.

REQUIRED QUALIFICATIONS:

• Education: Bachelor’s degree in Public Administration, Social Services, Business, Urban Planning, or a related field preferred.
• Experience: 5-7 years of progressive leadership in affordable housing or voucher administration, specifically within an MTW or high-performing housing authority.
• Technical Expertise: Deep knowledge of HUD regulations, MTW expansion protocols, layered affordable housing programs, and the NSPIRE inspection framework.
• Financial Acumen: Advanced experience in federal fund accounting, HAP forecasting, and utilization management.

DESIRED QUALIFICATIONS:

• Bi-lingual in English/Spanish highly preferred.

ESSENTIAL JOB FUNCTIONS:

1. Strategic MTW Leadership & Innovation

• MTW Planning: Lead the development and execution of the PHA Annual Plan and MTW Supplement, aligning federal waivers with BHP’s strategic goal to transform reactive systems into proactive, self-sufficiency-focused models.
• Policy Design: Design and evaluate locally driven strategies; including rent reform, income calculations, and layered program alignment to reduce administrative burden and increase housing choice.
• Operational Intelligence: Utilize real-time dashboards to monitor program “pipelines” and KPIs, ensuring data-driven decision making across all voucher types.

2. Financial Management & Budgetary Oversight

• Fiscal Stewardship: Manage an ~$18M dollar Housing Assistance Payment (HAP) and administrative budget, ensuring maximum voucher utilization while maintaining long-term solvency.
• Single-Fund Flexibility: Strategically deploy MTW “single-fund” authority to bridge gaps between housing assistance, resident services, and capital requirements.
• Forecasting: Conducting rigorous monthly analysis of leasing trends and per-unit costs to optimize the deployment of federal funds and manage workload across teams.

3. Program Expansion & Specialized Initiatives

• Restore/Rebuild Implementation & Specialized Initiatives: Orchestrate the successful launch and lease-up of 230 Restore/Rebuild vouchers, establishing the workflows and partnerships necessary for this MTW expansion opportunity.
• PBV Operational Management: Streamline the management of BHP’s Project-Based Voucher (PBV) portfolio to create a uniform, efficient experience for property managers, voucher specialists, and residents alike.
• Specialized Housing Programs: Develop, manage and monitor Continuum of Care, City of Boulder, and State of Colorado Department of Local Affairs housing programs where BHP serves as the recipient of designated purpose funds to support additional customer rental subsidies and supportive service dollars.
• Market Engagement: Develop robust landlord recruitment strategies to maintain a high “success rate” for voucher holders in the competitive Boulder rental market.

4. Regulatory Compliance & Modernization

• NSPIRE Transition: Lead the agency’s transition from HQS to NSPIRE (National Standards for the Physical Inspection of Real Estate), focusing on health, safety and functional residential standards.
• Administrative Plan: Maintain and update the BHP Administrative Plan to reflect the MTV waivers and evolving federal regulations (24 CFR)
• Quality Control: Implement rigorous internal auditing to ensure compliance with HUD requirements and MTW statutory objectives.

5. Team Leadership & Culture

• Supervision: Lead a diverse team of housing specialists and supervisors, fostering a culture of accountability, continuous improvement, and empathy.
• Process Engineering: Direct the transition toward paperless, digital-first workflows to enhance staff efficiency and participant accessibility.
• One Team Approach: Serve as a key influencer in the management, culture, development, and leadership of BHP operations: partnering with Property Management, Maintenance, Resident Services, Information Technology, Administrative Operations, and Finance. Strengthen customer service delivery and overall operational effectiveness.

6. Other:

• Perform related duties as assigned to support departmental and organizational needs.
• Regular, predictable attendance is an essential function of this position.
• Demonstrate professionalism, integrity, and excellent customer service.
• Support BHP’s mission, values, and safety standards.

CORE COMPETENCIES:

Interpersonal Skills – Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situations and with people who have different styles.

Peer Relationships – Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers.

Dealing with Ambiguity – Can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isn’t upset when things are up in the air, doesn’t have to finish things before moving on, can comfortably handle risk and uncertainty.

Self-Knowledge – Is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits.

Analytical and Critical Thinking – Ability to build and interpret data dashboards to track program health and “pipeline” efficiency. Assesses information, identifies patterns, asks thoughtful questions, and makes well-reasoned decisions.

Financial Agility - Mastery of complex HAP budgets and the strategic use of MTW single-fund flexibility.

Attention to Detail with Strategic Awareness – Produces accurate, high-quality work while maintaining awareness of the broader organizational picture and goals.

Supervisory Skills: Ability to give clear instructions, set expectations and provide feedback in a way that is easily understood and avoids misunderstandings. Values team members’ ideas and concerns. Builds trust and fosters an inclusive environment. Holds themselves and staff accountable by providing specific and actionable feedback that supports employee growth.

Change Management: Experience guiding staff and stakeholders through significant regulatory and cultural shifts.

Drive for Results: Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very bottom-line oriented, steadfastly pushes self and others for results.

Organizing: Can marshal resources (people, funding, material, support) to get things done, can orchestrate multiple activities at once to accomplish a goal, uses resources efficiently and effectively, arranges information and files in a useful manner.

Customer Service: Commits to providing exemplary customer service. Able to show empathy, patience, and possess a positive attitude. Able to evaluate situations and find effective solutions. Unshakeable levels of professionalism, integrity, and confidentiality.

Communication Skills: Exceptional ability to translate complex federal policy into clear, persuasive narratives for the Board, HUD, and the public. Able to convey verbally and in writing complex information in a professional, clear, and concise fashion using correct grammar and punctuation. Able to navigate conflict and have difficult conversations with staff, peers, and residents. Understands and practices the principles of active and effective listening. Strives to constantly improve communication skills. High level of attention to detail and accuracy.

Time Management: Strong organizational and prioritization skills. Practices regular, predictable attendance. High level of attention to detail and accuracy. Self-motivated, proactive, and resourceful.

Project Management – Proven ability to lead large-scale implementations (e.g., MTW expansion, NSPIRE) on time and within budget.

Self-Knowledge and Development – Actively works to improve skills, leverages strengths, and addresses limitations through continuous learning and feedback.

Work Ethic and Professionalism – Displays dedication, accountability, and a strong sense of responsibility in all aspects of work.

CHAIN OF SUPERVISION:

(1) TITLE OF IMMEDIATE SUPERVISOR: Deputy Director

(2) TITLE(S) OF POSITIONS OVER WHICH THIS POSITION HAS DIRECT SUPERVISION: HCV Program Manager

MACHINES AND EQUIPMENT USED IN WORK INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Frequently uses standard office equipment including personal computers, scanners, calculators, printers, shredder machine, electronic date stamp, telephones, fax, and copy machines.

WORKING CONDITIONS:

Physical Demands:
This position works in an office setting and is primarily sedentary, requiring the individual to sit for 8 or more hours per day. Work involves frequent use of hands and eyes for computer operation, data entry, and office equipment; vision to read, record, and interpret information; and verbal and auditory abilities to communicate with employees, vendors, and residents. The role may occasionally involve lifting and carrying materials up to 30 pounds, walking short distances, or standing for brief periods. Mental and cognitive demands include attention to detail, accuracy, problem-solving, meeting deadlines, and handling multiple priorities.

Work Environment:
Work is performed at a desk in a clean, comfortable, and generally quiet office environment, with frequent computer use and regular interaction with staff and community partners. Occasional interruptions and deadlines are part of the work.

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.