Automotive Service AdvisorGordon Chevrolet • Garden City, MI, US
Automotive Service Advisor
Gordon Chevrolet • Garden City, MI, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionCompetitive Compensation Employee Discounts Benefits (Medical, Dental, Vision, Long term and short term disability insurance, Accident Insurance, Employer paid life insurance, and much more) 401(k) with Employer Match Paid Time Off Holiday Pay Skills & Qualifications : Problem Solving Documentation and Repair Order Entry Solid knowledge of computers and proficient in web navigation Strong written and verbal communication skills Customer focused Ability to overcome objections Positive Attitude Team Player Essential Duties & Responsibilities : Maintain Customer Satisfaction Index (CSI) rating as set by service manager. Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications. If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Notify dispatcher of incoming work. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer’s method of payment. Obtain approval of credit, if necessary. Obtain customer’s signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and answer any questions. Maintain follow up program on additional items found in need of repair. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean. Come Join Our Team Today! Powered by JazzHR
Are you ready for a change but worry that you will leave where you're at and start working at a place that doesn't care about the employees? Come experience the Gordon Chevrolet Difference! We truly care about our employees and our customers!
In fact our customers and employees just voted us Best Auto Dealer Service Department in Metro Detroit 3 years running!
AUTOMOTIVE SERVICE ADVISOR Would you like to be a member of a thriving business that is committed to family, values it's staff, has an inspiring company culture, and is actively involved with the community and local charities?
If so, this opportunity might be for you!
THE POSITION :
- The service advisor is responsible for scheduling service work, following up with customers, and for selling additional services to customers.
THE WHY :
Create a job alert for this search
Automotive Service Advisor • Garden City, MI, US
Related jobs Are you ready for a change but worry that you will leave where you're at and start working at a place that doesn't care about the employees? Come experience the Gordon Chevrolet Difference!.W...Show more 
Tuffy Automotive Service Advisors.Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive servic...Show more
AUTOMOTIVE PRE-OWNED SERVICE TECHNICIAN.Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program and so much more? We welcome Technicians, Trainees and Apprentices!.Performs ve...Show more
Skilled technicians are in high demand.So, to keep a good service tech, you have to treat them right.Here, you’ll work alongside some of the best in the business.You’ll also be responsi...Show more
Germain Audi, Porsche, Volkswagen of Ann Arbor.At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, ...Show more
Automotive Service Advisor Opportunity.Bill Brown Ford, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experi...Show more Skilled technicians are in high demand.So, to keep a good service tech, you have to treat them right.Here, you'll work alongside some of the best in the business.
You'll also be responsible for diag...Show more 
Why wait to make a career out of doing what you love? At our dealership, the door is always open, and so are your options! We offer our employees great benefits, competitive pay, and opportunities ...Show more
The Service Advisor Dock & Door is responsible for overseeing and managing dock and door installation, maintenance, and repair projects from inception to completion.
This role ensures projects are ...Show more
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more
Midas is a family-owned Automotive repair & tire retailer.We also provide roadside assistance throughout the Metro Detroit Area.
Our mission is to provide quality service while delivering a unique c...Show more The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more Automotive Service Writer / Sales Person.At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained...Show more The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more Midas is a family-owned Automotive repair & tire retailer.We also provide roadside assistance throughout the Metro Detroit Area.
Our mission is to provide quality service while delivering a unique c...Show more 
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show more
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!.
As a Service Advisor you will be responsible for initiating auto...Show more
Automotive Service Technician – Szott Auto.Attention Experienced Automotive Service Technicians searching for an exciting new career opportunity with opportunities for growth, Extremely Competitive...Show more
Dealership Service Advisor
Gordon Chevrolet • Garden City, MI, US
Full-time
Quick Apply
Last updated: 30+ days ago
Service Advisor
Tuffy • Northville, MI, US
Full-time
Last updated: 28 days ago • Promoted
Automotive Pre-Owned Service Technician
ZipRecruiter • Walled Lake, MI, US
Full-time
Last updated: 1 day ago • Promoted
Automotive Service Technician
EasyCare Recruiting • Grosse Pointe, MI, US
Full-time
Last updated: 29 days ago • Promoted
Automotive Service Technician
Germainhondaofdublin • Ann Arbor, MI, US
Full-time
Last updated: 1 day ago • Promoted
Service Advisor
Penske Automotive Group • Livonia, MI, US
Full-time
Last updated: 6 days ago • Promoted
Automotive Service Technician
ZipRecruiter • Grosse Pointe, MI, US
Full-time
Last updated: 1 day ago • Promoted
Automotive Service Technician
Crest Ford Flat Rock Inc • Flat Rock, MI, US
Full-time
Last updated: 1 day ago • Promoted
Service Advisor
Fraza • Romulus, MI, US
Full-time
Last updated: 10 days ago • Promoted
Parts and Service Technical Advisor- Detroit - Urgently Hiring!
Stellantis • Detroit, MI, United States
Full-time
Last updated: 9 days ago
Service Advisor
Midas • Southfield, MI, US
Full-time
Last updated: 30+ days ago • Promoted
Parts and Service Technical Advisor- Detroit - Now Hiring!
Stellantis • Detroit, MI, United States
Full-time
Last updated: 9 days ago
Automotive Service Advisor
Midas • West Bloomfield, MI, US
Full-time
Last updated: 30+ days ago • Promoted
Parts and Service Technical Advisor- Detroit
Stellantis • Detroit, MI, United States
Full-time
Last updated: 9 days ago
Automotive Service Manager
Midas • Livonia, MI, US
Full-time
Last updated: 12 days ago • Promoted
Automotive Customer Service Advisor
Pep Boys • Novi, MI, US
Full-time
Last updated: 30+ days ago • Promoted
Service Advisor
Lithia • Troy, MI, US
Full-time
Last updated: 30+ days ago • Promoted
Automotive Service Technician
Szott I - 96 CDJR • New Hudson, MI, US
Full-time
Last updated: 1 day ago • Promoted