Service Advisor

Join Our Winning Team

Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and help develop your career path.

The Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. Drive sales & profitability : Gross Profit, Parts Margin, Tire Sales, Finance, etc. Customer Satisfaction : Deliver 90% or higher Scores i.e NPS, Google. Support shop productivity by managing workflow and scheduling effectively.

Responsibilities

• Act as Main Sales person and contact for customers.
• Write and sell Maintenance, Repairs & Tires work confidently.
• Clearly explain recommendations and costs.
• Coordinate with technicians to complete work on time.
• Manage the repair order process from write-up to invoicing and payment.
• Consistently meet or exceed sales targets and KPIs for service categories.
• Maintain high standards of organization, cleanliness, and professionalism at the front desk.

Qualifications

Job Benefits

Compensation : $70,000.00 - $98,800.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.