Support Representative

A company is looking for a Gaggle Support Representative to provide customer service and support in a remote setting.

Key Responsibilities

Resolve technical problems reported by customers via phone, email, and live chat

Provide exceptional customer service and answer questions related to products

Educate customers on services and assist with implementation and ongoing support

Required Qualifications

Minimum of 1 year customer service experience

Proven customer-first attitude and service-oriented mindset

Experience with G Suite and / or Office365 applications

Ability to work full-time with flexible hours to meet customer needs

College degree or equivalent experience preferred