Dual Hotel Sales Manager - OEM

Job Description

Job Description

Charlotte Uptown : Hilton Garden Inn and Hampton Inn by Hilton

What Makes a Dual Hotel Sales Manager - OEM with McKibbon?

As a key member of the hotel team, the Dual Sales Manager has influence and accountability for the revenue generation of the properties assigned. Reporting to the Director of Sales, the Sales Manager will be responsible for maintaining the highest level of competencies to help the properties achieve their business goals while embracing the McKibbon Guiding Principles. This role is an OEM format : Overtime eligible manager.

A Day in the Life :

• A sales manager will be responsible for sales and revenue generation for the properties assigned.
• Segments will vary based on size and experience of sales team and hotel needs.
• You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brands and company.
• You will be actively involved in the STAR report critique and entering results in the month end report.
• You will implement and train on all McKibbon procedures that relate to sales, including systems and processes as directed by supervisor.
• You will maintain positive relationships with the management company, property owners, and clients.
• You will support guest experience and satisfaction in all operations.
• You will act as the face of the properties by being actively involved in the local community.
• Check emails and voicemails daily with appropriate prompt response.
• Review McKibbon Hospitality’s daily report.
• Participate in Daily Sales Stand-Up.
• Review daily Delphi calendar (account, group, and function traces).
• Review Delphi trace manager for past-due traces.
• Enter all sales activities into Delphi (traces, QIC, lost business).
• Review assigned hotel(s) in-house guest ledger / arrival list.
• Research and prospect leads assigned.
• Prospect to set appointments / joint appointments / tours.
• Proactively work on and update target accounts.
• Greet all assigned in-house meetings.
• Set-up / maintain group block on group / function schedules.
• Review budget and P / L with general manager.
• Provide knowledgeable input to operations team to assist in the creation of the
• Budget Workbook.
• Express interest in participating in new hotel and / or acquisition sales blitzes with corporate sales team as requested.
• Discuss interest in becoming a trainer for position focused training.
• Attend sales training as recommended by your general manager or Director of Sales.
• Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
• Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
• Embrace McKibbon’s Guiding Principles : Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements

Perks & Benefits Beyond the Basics :

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

Full Time Associates :

Financial & Occupational Wellness : All Associates

Personal Wellness :  All Associates

Any state specific holiday, vacation or benefit requirements will apply