Chief Operating Officer

A company is looking for a Chief Operating Officer.

Key Responsibilities

Own and manage the company's operating system, including OKRs and progress tracking

Develop and implement a repeatable sales and account management process

Oversee Customer Success initiatives and lead People Operations to enhance hiring and training processes

Required Qualifications

Proven experience leading major cross-functional initiatives with measurable outcomes

Strong project leadership skills with a data-driven approach

Experience in B2B SaaS or top-tier consulting, particularly in sales operations

Demonstrated ability to scale customer sales motions in a B2B software context

Experience with Customer Success programs focused on revenue protection and growth