Practice Manager

Administrative Director

Provides administrative oversight, business management, and program development for one or more practices.

Works effectively with providers and other staff to develop and implement common priorities and goals related to providing optimal service, maximizing operational efficiency, ensuring financial viability and rendering high quality health care services.

Responsible for fostering a positive relationship with the patient population served (where applicable). Works in collaboration with the Medical Director(s) and other leadership in a matrix management team. Supervises all administrative and clinical support staff.

Essential Responsibilities :

• Works with the practices and the management team to develop and implement long and short-range business plans for practices. Meets regularly with the appropriate clinical and administrative leaders in each practice.
• Analyzes information, develops strategies to improve operations and enhance service delivery; implements changes in conjunction with the management team. Acts as the liaison with other hospital departments to resolve problems that interfere with the efficient operation of the practices.
• Ensures the success of employees through a full life cycle, providing support and set up of new clinical providers and staff.
• Develops practice performance standards in conjunction with the management team. Monitors practice performance regularly against those standards and prepares and implements steps to bring the practice into conformance with those standards.
• Provides close oversight and supervision of the registration process within the department. Ensures that all staff is adequately trained and serves as the practices expert with regard to registration and billing functions.
• Participates in the hiring, discipline and offboarding of clerical support staff, within the prescribed policies of the hospital. Interprets and enforces hospital and practice policies for all employees.
• Coordinates housekeeping, maintenance and repairs for the practices, ensuring that all areas, equipment, and furnishings are kept clean and in good repair.
• Develops plans for practice expansion and growth, including the identification of financial resources to fund expansions. Submits plans to management.
• Participates in practices and hospital-wide quality assurance activities. Leads practices efforts in continuous quality improvement by involvement in teams as appropriate.

Job Requirements :

Knowledge, Skills & Abilities (KSAs) :

Equal Opportunity Employer / Disabled / Veterans

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