Customer Service Rep I
Customs Goods LLCFontana, CA, US4 days ago
Job type
- Full-time
- Quick Apply
Job descriptionTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Processing Client Orders or Receipts, Order Confirmations, Carrier Communications and Handling General Account Records. Communicate professionally, effectively and promptly with customers by telephone or written to provide information and support regarding the day to day business or whatever the inquiry that may arise by either customer or staff. Active participation in maintaining the data integrity of account information stored in the Company internal systems. Responsible for providing the departmental support functions on Client as assigned. order entry, inventory inquiries, receipt processing Must be able to utilize and accurately complete daily reports and worksheets as required by both Client and Management. Ensuring accurate order entry and release of same information to staff as needed. Answer customer billing questions. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Contact customers to respond to inquiries or to notify them of their order status or any adjustments. Assist in accurately tracking Client activities and complete daily spreadsheets. Confer with customers by telephone, email or in person to provide information about products and services, shipping and receiving, to take orders or to obtain details of same. Monthly billing responsibilities including close and enter charge codes for orders, receivers / work orders Prepare documents, such as work orders, bills of lading, shipping orders, commercial invoices, master BOL’s, packing lists and barcode labels to route materials Must be able to effectively communicate with other Associates, Supervisors, Managers and Senior Management. Demonstrate to comply with Custom Goods’ Core Behavior : Servant Leadership Passion for Excellence Integrity Resilient Intense Safety Focus Trust Required Education and Experience High school diploma or GED and two years’ related experience. Experience in distribution / fulfillment environment is preferred. Knowledge of Microsoft Office / Outlook / Warehouse Management System (WMS) Have excellent oral and written communication skills Ability to cross train others Excellent data entry skills. Ability to pay close attention to detail for typing, filing, sorting and proofing. Must be able to be professional at all time and flexible with changing situations. Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment. Powered by JazzHR
Summary / Objective :
- In this role, the Customer Service Representative I provides the first level of customer service to internal and external customers by demonstrating prompt, and thorough attention to issues and requests.
- Work within the existing warehouse management systems to track and account for each customer order and communicate between customer and facility staff.
Essential Functions :
Responsible for supporting the operation, including, but not limited to the following activities :
Utilize the facility Information Systems to perform tasks related to Client account, such as, but not limited to :
Other duties as assigned Core Behaviors :
Must be able to communicate effectively orally and in writing Upholds organizational values AAP / EEO Statement :
Create a job alert for this search
Customer Service Rep • Fontana, CA, US
Related jobs
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative.If you are passionate about helping people and have excellent communication skil...Show moreLast updated: 30+ days ago
Inter-Company Business Sales Rep 1.RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey.The compa...Show moreLast updated: 30+ days ago
Be part of our company as a Airport Customer Service Rep, where you will support returns and exchanges in a timely manner, respond to questions by phone, email, or in-person, and learn company prod...Show moreLast updated: 30+ days ago We’re looking for a Kelly Services Customer Service Rep to perform daily responsibilities with dedication.Ensure compliance with company and safety standards.
Ensure compliance with company and safe...Show moreLast updated: 30+ days ago Join our team as a Airport Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and help organize and mai...Show moreLast updated: 30+ days ago 
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make...Show moreLast updated: 30+ days ago
Customer Service Representative II.As a Customer Service Representative II you'll be handling customer inquiries regarding our mortgage loan products.
You'll also handle a high volume of inbound and...Show moreLast updated: 30+ days ago You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make...Show moreLast updated: 30+ days ago 
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago We’re looking for a Customer Service Rep to support the preparation and delivery of goods or services, work collaboratively across teams and departments, and assist with organizing, stocking, and g...Show moreLast updated: 30+ days ago 
We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc.Our primary function within these entities are to service their staff and ensure that they understand their ...Show moreLast updated: 30+ days ago
Completes and participates in all customer service training program curriculum and activities.Attends and actively participates in instructor led trainings on topics including but not limited to co...Show moreLast updated: 30+ days ago
TravelCenters of America Wireless Retail Sales Associate.TravelCenters of America offers a convenient, one-stop shopping experience to our customers.
As a Wireless Retail Sales Associate, you are re...Show moreLast updated: 30+ days ago
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
Customer Service Representative II.Imagine yourself doing meaningful work that makes an everyday impact on the world around you.
Growing your expertise and expanding your skillset with every project...Show moreLast updated: 30+ days ago Bay Point : Customer Service Rep.No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas dur...Show moreLast updated: 30+ days ago 
Customer Service Representative.We are One Pack- a united team working together to elevate the love and lives of pet families.
Our pet-obsessed professionals create a connected care network of trust...Show moreLast updated: 30+ days ago In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to quest...Show moreLast updated: 30+ days ago
Customer Service Rep. $18 / hour
NEXGENSFontana, CA, USFull-time
Quick Apply
- Promoted
Inter-Company Business Sales Rep 1
RR DonnelleyIrvine, CA, USFull-time
- Promoted
Airport Customer Service Rep
TradeJobsWorkforce92505 Riverside, CA, USFull-time
- Promoted
Kelly Services Customer Service Rep
TradeJobsWorkforce92606 Irvine, CA, USFull-time
- Promoted
Airport Customer Service Rep - Earn up to $27 / hr
TradeJobsWorkforce92516 Riverside, CA, USFull-time
- Promoted
Customer Service Rep(08207) - 1285 S. Garey Avenue
Domino's PizzaPomona, CA, USFull-time
- Promoted
Customer Service Representative II
Western Alliance BancorporationIrvine, CA, USFull-time
- Promoted
Customer Service Rep(08322) - 41234 Big Bear Blvd.
Domino's PizzaBig Bear Lake, CA, USFull-time
- Promoted
LP Customer Service Associate II
TJXRancho Cucamonga, CA, USFull-time
- Promoted
Customer Service Rep
TradeJobsWorkforce92504 Riverside, CA, USFull-time
Union Customer Service Rep. (No Vaccination Required)
Morphius CorpSan Jacinto, CA, USFull-time
Quick Apply
- Promoted
Customer Service Rep Trainee (Monday to Friday 8 : 30am to 5 : 30pm)
GlidewellIrvine, CA, USFull-time
- Promoted
Wireless Rep Lead
TravelCenters of AmericaOntario, CA, USFull-time
- Promoted
Customer Service Rep
Circle KLake Elsinore, CA, USFull-time
- Promoted
Customer Service Representative II
McCrometerHemet, CA, USFull-time
- Promoted
(7913) Bay Point : Customer Service Rep
Domino's PizzaSan Bernardino, CA, USFull-time
- Promoted
Customer Service Represenative
Destination PetSan Juan Capistrano, CA, USFull-time
- Promoted
Airport Customer Service Rep - Earn Up to $27 / hr
TradeJobsWorkforce92623 Irvine, CA, USFull-time