Senior Manager, Sales Operations

Senior Manager, Sales Operations

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.

The Senior Manager, Sales Operations works closely with Field Sales Leadership, Product Strategy, Commercial Operations, Finance, Payroll, Compliance and HR to develop, support, and refine efficient and effective Field Sales execution plans. The Senior Manager directly owns and supports all field incentive compensation (IC), reporting & analytics, alignments & targeting, ad hoc data inquiries, and other key field support activities related to their respective sales teams. Additionally, the Senior Manager will act as a strategic partner for the aforementioned groups when exploring new support models, targeting / reporting approaches, and other necessary changes to an ever-evolving portfolio related to current and future products.

Own, manage, and execute all IC processes, including goal setting, IC exceptions, payout calculations, reporting, approvals, and other applicable special incentive programs.

Lead territory alignment processes, including being the primary driver related to targeting analyses that align with brand and product detailing priorities.

Act as the primary Commercial Operations point of contact as it relates to assigned brands and respective stakeholder teams, including the investigation / creation of new reporting processes, ad hoc inquiries, data-related questions and sales reporting support.

Proactively drive novel ad hoc analysis / reports to identify opportunities for respective product / sales teams while executing efficient in-line support of current resources.

Collaborate with BIS and broader Commercial Operations team to remedy data issues, develop new reports, improve existing processes, and support new projects on an as-needed basis.

A bachelor's degree or equivalent experience is preferred. Experience in the life science, pharmaceutical, or biotech industry is preferred, but not required. We welcome candidates with diverse backgrounds and experiences. Exposure to and / or direct experience supporting the following areas : incentive compensation approaches / calculations, territory alignments, call plan targeting / management, dashboard / data visualization creation. Proficiency in database relationships, data extraction, and QC. Proficiency in MS Office, with particular expertise in Excel functions, is preferred. We welcome candidates who have equivalent experience with similar software. Excellent written and verbal communication skills, with an emphasis on clarity and inclusivity. Attention to detail and accuracy.