Supply Chain Customer Collaboration Analyst

Sc Customer Collaboration Analyst

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

This role can be located in Piscataway or Rosemont

Colgate Palmolive strives to deliver an exceptional customer experience through leading critical customer-facing functions such as customer service, distribution and transportation. The individual will need to build strong relationships by providing robust analytical skills, communication skills, and leadership skills to leverage internal and limited external customer data to maximize customer satisfaction, best in class service, efficiency improvements, and aligned demand plans. This role is a critical component of our supply chain, working collaboratively to ensure that quality, safety, and the experience of our customers is our top priority.

Key Responsibilities :

Demonstrate robust analytical and quantitative skills, proficiency with computer systems, and strong communication skills to establish relationships with our top customers and sales teams.

Think strategically, challenge convention, and be willing to take a leadership role within the team.

Develop analytical skills, demonstrate leadership, gain valuable customer experience, and shape the direction of how CP provides an improved customer experience.

Identify and communicate customer specific changes / trends that impact the demand plans.

Assures service level performance is aligned with the established customer requirements.

Play a critical role in collaborating with Planning and Sales within CP to improve national forecast accuracy and better distribution of finished goods' inventory.

Represent customer forecasts in the Sales & Operations Planning process, and perform forecast accuracy analysis to identify focus areas within the operating companies.

Collaborate with our customers to identify areas of opportunity for greater efficiency and service improvement.

Seek opportunities and lead improvement projects, including but not limited to new technology assessments and implementations, and logistic efficiency improvements.

Identify and potentially participate in opportunities to be involved in benchmarking, attending industry conferences, and provide critical input into the strategic direction of the organization.

Required Qualifications :

Minimum of Bachelor's degree or higher is required; focused degree in Supply Chain, Business, Engineering, or another related field.

Minimum of two (2) years of proven experience

Strong Analytical skills and proficiency with Excel (pivot tables & V Lookups) and Word

Curiosity and desire to learn new systems / applications

Experience working across cross-functional teams

Proven problem-solving and analytical skills

Strong understanding of replenishment, forecasting, and inventory management

Preferred Qualifications :

Proficiency with DOMO, Sigma, Snowflake, Google sheets, Google Data Studio

Solid understanding of SAP and how to use the system capabilities to drive value

Strong understanding of the end to end supply chain

Supply Chain experience or knowledge in Order Management, Forward and Reverse Distribution / Logistics, Replenishment, and / or Planning

Customer facing experience

Familiarity with Python or SQL

Customer-centric mentality

Collaboration and communication skills

Proficiency with Tableau or SQL or similar reporting tools

Compensation and Benefits

Salary Range $ - $ USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits : Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation / PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.