Field Operations Supervisor
The Field Operations Supervisor oversees Anderson associates in assigned store(s) to ensure timely execution of merchandising activities. They are responsible for supervising and developing the assigned associates to drive sales and meet retailer and client expectations. Optimal results are achieved by implementing the Anderson Approach, which includes collaboration, pre-sell and awareness, implementation, reporting, and post reporting.
What would you do in this role?
Collaboration
Build rapport and maintain daily communication with store managers, teams, and market managers as needed.
Train, supervise, and develop the skills of hourly merchandising associates.
Adapt quickly and learn the requirements and operations specific to the assigned category within the retailer.
Interact effectively with store / department management to manage expectations and drive results.
Have detailed knowledge of all company policies, including the device policy, and be responsible for training other associates.
Pre-Sell and Awareness :
Meet placement goals through advance planning and communication with store management.
Ensure key stores within an assigned ring of fire are consistently maintained at a "tour ready" status.
Maintain account aesthetics and consistently achieve above-average project execution compliance.
Communicate programs and initiatives to retail partners, store managers, department managers, associates, and customers.
Inform market sales manager of success or potential barriers.
Educate customers and store personnel on the features and benefits of our client's brands and product lines.
Implementation :
Lead, coach, and execute all projects in all areas of the store.
Manage and coach assigned associates in executing projects with required quality and accuracy.
Maintain POP, modular maintenance, and inventory reporting with a high level of integrity and accuracy.
Be certified to perform all available functions.
Have a knowledgeable, detailed understanding, and consistent use of all available functions of the handheld device.
Maintain company, client, and retailer confidentiality.
Reporting :
Assist MSM in assessing the status of current projects, programs, and promotions.
Provide store management with competitive shopping data.
Post Reporting :
Communicate sales and promotional placement results with store / market management.
Ensure all associates are communicating post reporting results to store management.
Report specific requests, needs, and sales opportunities to MSM and client services.
Provide consistent feedback on new and ongoing programs to the client services team through the MSM and RSM.
Requirements and Qualifications :
Must be 18 years or older and eligible to work in the United States.
Minimum of 1 year if supervisory experience is preferred.
High school diploma or equivalency certification required.
Reliable transportation and a valid driver's license, and vehicle liability insurance are required.
Experience / comfort level with electronics / technical products.
Must be independent and self-motivated.
Must be able to work a flexible schedule, including nights, overnights, and weekends.
Effective communication, customer service, and interpersonal skills.
Ability to lift objects and products up to a maximum of 50 lbs. with frequent lifting and / or carrying of objects / products up to 35 lbs.
Ability to lift heavy objects up to 100 lbs. with assistance from another associate.
Work may involve sitting, standing, or walking.
Fine manipulation of hands or fingers, as well as repetitive hand action.
Bending, twisting, squatting, climbing, and upper and lower body mobility may be required.
Rate of Pay
$17.50
As an Anderson Merchandisers associate, you may be eligible for these benefits
Flexible work schedules
401(k) retirement plan
Health insurance including dental and vision
Telehealth
Health savings account
Accident insurance
Critical illness insurance
Life insurance
Long term care
Short term disability
Long term disability
Associate assistance fund
Anderson Cares natural disaster fund
Associate savings plan
Anderson Cares fund
Paid time off
Discounts - cell phone, vehicle, pet insurance
Training & career development
Operation Supervisor • Rogers, AR, US