Sr. Director, Partner Success

Senior Director, Partner Success

Location : Nashville, TN or remote (30%+ travel)

The Senior Director, Partner Success will develop and lead our program growth strategy and support building a strategic partnership across a broad portfolio.

The candidate should possess the ability to develop partner relationships at all levels of the organization, identify and understand partner needs, develop and execute strategy, including sell-in of Asurion products and capabilities.

Key Responsibilities

• Partner Management own relationship with partner stakeholders including the oversight of commercial discussions, escalations, and strategic decisioning. Build rapport and establish collaborative relationships; develop network of business and professional contacts; leverage business relationships to support shared goals
• Strategy and Vision lead the joint identification, development and execution of a long-term growth roadmap
• Performance Management drive and measure performance metrics of the account to ensure mutual growth, customer experience, contract compliance, and profitability. Leads monthly / quarterly business reviews with various levels of partner leadership.
• Cross-Functional Leadership and Activation Partner effectively with Asurion Product, Operations, Strategy, Legal, and Technology teams to identify and execute the long-term growth roadmap.
• Team Leadership build and infuse the team of direct and indirect reports with a sense of purpose and create clear accountability. Foster an environment of collaboration and data driven business decisioning.

Qualifications

NOTE : THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MAY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.