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Director, CRM Sales and Account Management

Director, CRM Sales and Account Management

SoleraLos Angeles, CA, US
1 day ago
Job type
  • Full-time
Job description

Director, Sales And Account Management, CRM

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets : our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com The Role

We are seeking a dynamic and results-oriented Director to lead and manage our CRM Account Management sales team across multiple states. This leadership position is responsible for driving revenue growth, developing sales strategies, and fostering a high-performance sales culture. The Director of CRM will be instrumental in setting and achieving sales targets, building strong relationships with clients, and ensuring the success of salespeople across diverse geographical locations. This position requires a highly motivated, strategic thinker with a deep understanding of sales management and team leadership.

What You'll Do

Sales Leadership :

  • Lead, motivate, and manage a team of regional and field salespeople across multiple states.
  • Set clear sales goals and performance metrics for the team, ensuring alignment with company objectives.
  • Provide regular coaching, performance reviews, and professional development opportunities for the sales team.
  • Ensure that the sales team is equipped with the necessary tools and resources to achieve their targets.

Strategy Development and Execution :

  • Develop and execute sales strategies to meet company revenue and growth targets across multiple regions.
  • Identify key market trends, competitor activities, and customer needs to adjust strategies and tactics.
  • Oversee sales forecasts, pipelines, and budgets to ensure targets are met consistently.
  • Cross-functional Collaboration :

  • Work closely with marketing, product, and operations teams to ensure seamless delivery of solutions to clients.
  • Collaborate with senior leadership to define sales strategies that support overall business objectives.
  • Provide feedback and insights to product and marketing teams to refine offerings and messaging.
  • Client Relationship Management :

  • Develop and maintain strong, long-lasting relationships with key clients and strategic partners.
  • Assist salespeople in navigating complex client negotiations and ensuring successful contract closures.
  • Monitor and resolve customer issues to ensure a positive customer experience and maintain client retention.
  • Sales Performance Analysis :

  • Analyze sales performance data to identify areas for improvement and adjust strategies accordingly.
  • Prepare regular reports on sales performance, market trends, and competitive landscape for senior management.
  • Track KPIs and provide real-time feedback to the sales team on performance.
  • Recruitment & Talent Development :

  • Lead the recruitment efforts for new salespeople across multiple regions.
  • Mentor and develop high-potential sales talent, helping them advance in their careers and maximize their performance.
  • Foster a positive and inclusive sales culture that encourages team collaboration and individual growth.
  • What You'll Bring

    Bachelor's degree in Business, Marketing, or a related field.

    Minimum of 7-10 years of sales experience, with at least 5 years in a management or leadership role.

    Proven track record of managing sales teams across multiple states or regions, preferably in a B2B environment.

    Strong understanding of sales strategies, pipeline management, forecasting, and territory planning.

    Exceptional leadership, communication, and interpersonal skills.

    Ability to thrive in a fast-paced, remote work environment and lead a geographically dispersed team.

    Analytical mindset with a data-driven approach to sales performance and decision-making.

    Strong negotiation, presentation, and closing skills.

    Experience with CRM systems (e.g., Salesforce) and sales analytics tools.

    Preferred Qualifications :

  • Experience in automotive technology / SaaS sales is preferred.
  • Ability to travel frequently (up to 75%) to meet clients and sales teams across the designated regions.
  • Experience with sales training and development programs.
  • This Director of Sales role requires a strategic leader who is comfortable managing a remote or distributed team across multiple states and is passionate about developing people and driving sales performance. If you have a strong background in sales leadership and are ready to take on a new challenge, we would love to hear from you!

    It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

    EQUAL OPPORTUNITY EMPLOYER

    SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

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