Talent.com
Account Manager

Account Manager

Nomad HealthRiverside, CA, US
6 days ago
Job type
  • Full-time
Job description

Account Manager

Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad as one of the "Best Startup Employers", Newsweek included Nomad on its "Most Loved Workplaces" list and Built In NYC named Nomad one of the "Best Mid-Sized Companies To Work For." Our technology takes the busywork out of finding clinical work. We are a well-funded Series D startup backed by First Round Capital, RRE Ventures, 406 Ventures, Polaris Partners, Icon Ventures, Adams Street Partners, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick). Nomad is a fast growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best : caring for others.

Position Summary

You will play an important role in maintaining and deepening Nomad's client relationships. The Account Manager will develop long-term relationships with clients and collaborate cross-functionally with other Nomad key stakeholders. This will entail :

  • Manage a subset of client relationships by identifying and sending them high-quality clinicians
  • Work to find new ways to provide value to our clients
  • Coordinate cross-functional projects internally to help drive results
  • Meet key objectives and metrics to drive peak performance management
  • Embrace an "all hands on deck" culture

Responsibilities / What You Will Do

  • Own submission follow-ups including aging submission updates
  • Participate in regular client calls to discuss open positions, reasons for submission declines, offer bill rate insights, and strengthen relationship(s) with focus on converting submissions to offers to meet revenue targets
  • Oversee issue resolution and escalations related to job postings, submissions, credentialing, billing, etc
  • Responsible for helping Managers with QBR creation and presentation(s)
  • Assist in onboarding new clients
  • Ensure key client contacts for all functions and escalations are identified and updated in CRM
  • Manage and execute appropriate client communications including follow-up, compliance requirements, and billing requirements
  • Uncover new opportunities for growth (i.e. auto-offer, exclusivity, clinical interviews)
  • Assess opportunities for improvement in client health by analyzing data on client trends in submission declines, cancellations, low number of job posts, etc.
  • Navigate any issues regarding compliance, start dates, cancellations, and contract changes
  • Responsible for making sure client details are up-to-date and correctly captured internally. Manage offer processing
  • Manage work order processes including extensions and extension flips
  • Other duties as assigned
  • Qualifications / Skills - What You Will Need

  • 4+ years of prior work experience in a client-facing role. Previous healthcare staffing experience, a plus
  • Strong interpersonal skills
  • Experience with Google Suite, preferred
  • Data analytics and reporting
  • Strong problem-solving skills
  • Strong attention to detail
  • Excellent organization and prioritization skills
  • The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and / or assign tasks for the employee to perform, as the Company may deem appropriate.

    Nomad Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

    Compensation for this full-time position is between $74,500 - $101,000. This range reflects the minimum and maximum amount employees can earn during their time in the role. Actual pay may be higher or lower depending on geographic locations, skills, experience, and other factors permitted by law. This role is also eligible to receive a discretionary bonus, which is not guaranteed and may be based on both individual and company performance.

    Create a job alert for this search

    Account Manager • Riverside, CA, US

    Related jobs
    • Promoted
    Account Manager

    Account Manager

    TradeJobsWorkForce92501 Riverside, CA, US
    Full-time
    Account Manager Job Duties : Manage multiple accounts, ensuring that a high level of customer ret...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Account Manager

    Associate Account Manager

    SmithRxMurrieta, CA, US
    Full-time
    SmithRx is a rapidly growing, venture-backed Health-Tech company.Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug ...Show moreLast updated: 4 days ago
    • Promoted
    Sales Account Manager

    Sales Account Manager

    Thermo FisherRiverside, CA, US
    Full-time
    At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our mission to life to enable our customers to make the ...Show moreLast updated: 4 days ago
    • Promoted
    Account Manager

    Account Manager

    DataGrailMission Viejo, CA, US
    Full-time
    As an Account Manager at DataGrail, you'll have the opportunity to be the trusted partner for some of the most forward-thinking companies as they navigate the rapidly evolving privacy landscape.You...Show moreLast updated: 7 days ago
    • Promoted
    Account Manager - Wood & Composite Adhesives

    Account Manager - Wood & Composite Adhesives

    H.B. FullerMission Viejo, CA, US
    Full-time
    As the largest pureplay adhesives company in the world, H.Fuller's innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every d...Show moreLast updated: 6 days ago
    • Promoted
    Enterprise Account Manager

    Enterprise Account Manager

    Jasper.aiMurrieta, CA, US
    Full-time
    Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistenc...Show moreLast updated: 6 days ago
    • Promoted
    Account Service Manager

    Account Service Manager

    Vaco by HighspringTustin, California, United States
    Temporary
    Account Services Manager (Contract).El Segundo, CA (Hybrid : 2–3 days onsite per week).Month Contract (Coverage for Maternity Leave). A growing cosmetics and skincare brand is seeking an experienced....Show moreLast updated: 8 days ago
    • Promoted
    Account Manager, Interventional Technologies Southern CA

    Account Manager, Interventional Technologies Southern CA

    HaemoneticsMission Viejo, CA, US
    Full-time
    Account Manager / Territory Manager.We are constantly looking to add to our core talent.If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, ...Show moreLast updated: 5 days ago
    • Promoted
    Account Manager, Inside Sales

    Account Manager, Inside Sales

    HowmetFontana, CA, United States
    Full-time
    Beech Ave, Fontana, CA, 92337, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to law...Show moreLast updated: 30+ days ago
    • Promoted
    Account Manager, SMB - AMER

    Account Manager, SMB - AMER

    RemoteRiverside, CA, US
    Full-time
    The opportunity to manage the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross-sell strategies.Present Remot...Show moreLast updated: 5 days ago
    • Promoted
    Account Manager

    Account Manager

    Prism SpecialtiesMission Viejo, CA, US
    Full-time
    Are you interested in working for a company that makes a difference in people's lives? Do you want to work for a company that values its employees and supports professional development?.Joining the...Show moreLast updated: 6 days ago
    • Promoted
    Account Manager - PR

    Account Manager - PR

    MarketBridgeMission Viejo, CA, US
    Full-time
    This is a remote role, required to work in EST hours.Marketbridge is a leading integrated growth consulting and marketing services firm that accelerates performance from strategy through execution....Show moreLast updated: 7 days ago
    • Promoted
    Account Manager, SMB

    Account Manager, SMB

    EvenUpRiverside, CA, US
    Full-time
    EvenUp is on a mission to close the justice gap using technology and AI.We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster...Show moreLast updated: 7 days ago
    • Promoted
    Account Manager

    Account Manager

    EMCOR GroupIrvine, CA, US
    Full-time
    Persons filling this position will be responsible for prospecting for new accounts, providing clients with product services / information, maintaining existing client relationships, developing sales ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Account Manager

    Associate Account Manager

    ExactCare PharmacyRiverside, CA, US
    Full-time
    AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needswherever they call home.We enable better outco...Show moreLast updated: 6 days ago
    • Promoted
    Account Manager - Pittsburgh Area - Industrial Products

    Account Manager - Pittsburgh Area - Industrial Products

    DuBois ChemicalsMurrieta, CA, US
    Full-time
    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. DuBois Chemicals is looking for a high perfor...Show moreLast updated: 6 days ago
    • Promoted
    Carrier Account Manager

    Carrier Account Manager

    AvomindRiverside, CA, US
    Full-time
    Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions o...Show moreLast updated: 6 days ago
    • Promoted
    516321 - Account Manager (San Antonio, TX)

    516321 - Account Manager (San Antonio, TX)

    HaemoneticsMurrieta, CA, US
    Full-time
    The account manager is responsible for managing relationships with clients and customers, ensuring their needs are met and providing them with excellent service. They serve as the primary point of c...Show moreLast updated: 6 days ago