Account Manager

Account Manager

As an Account Manager at DataGrail, you'll have the opportunity to be the trusted partner for some of the most forward-thinking companies as they navigate the rapidly evolving privacy landscape. You won't just manage renewalsyou'll communicate the value of our platform through a reduction in data privacy risk, uncover expansion opportunities, and directly shape how they see privacy as a competitive advantage.

This role is ideal for someone who thrives on building long-term relationships, influencing decision-makers, and driving measurable results. You'll collaborate across teams to solve complex data privacy challenges for customers, while your insights play a pivotal role in shaping our product strategy. If you're successful, you'll not only elevate customer trust and retention, but you'll also position yourself as a key player in helping DataGrail define the future of data privacy.

The Skill Set

• Drive customer renewals end-to-end to maximize retention and minimize churn.
• Identify, position, and close upsell and cross-sell opportunities within existing accounts.
• Build deep, trusted relationships with customers by understanding their business goals and aligning them with DataGrail's solutions.
• Maintain accurate forecasting and account health reporting in Salesforce.
• Collaborate seamlessly with Customer Success, Product, and Support teams to deliver a world-class customer experience.
• Educate customers on new product features and ensure successful adoption that aligns with their business objectives.
• Communicate ROI clearly and consistently to validate the impact of DataGrail.
• Share customer feedback that shapes our product roadmap and go-to-market strategy.

Within 90 Days You'll :

Within 180 Days You'll :

Within 365 Days You'll :

What You Bring

Compensation Range

$120,000 - $130,000 USD

About Us

DataGrail is the Privacy Control Center modern brands rely on to build customer trust and outsmart business risk. Backed by 2,000+ pre-built integrations, DataGrail automates privacy workflows and supports compliance with regulations like GDPR and CPRA. DataGrail is recognized as a G2 leader and services millions of consumers through customers like Salesforce, Amazon, Overstock, and New Balance.

DataGrail provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.