Associate, Accreditation Product Manager

Accreditation Clinical Product Manager

The Accreditation Clinical Product Manager demonstrates a commitment to improving the quality of care of the patient by working with facilities and other entities that share an interest in supporting the mission of the College. This is accomplished through accreditation, certification, education, process improvement, research, and the dissemination of expert advice in an advisory capacity that is both collegial and collaborative.

This position is based in Washington, DC where we have a hybrid work environment (roughly 40% of the time in the office).

Major Duties and Responsibilities :

Content expert for cardiovascular service lines; maintains this expertise through literature review, educational opportunities, and interaction with others in the field.

Champion for disease-specific accreditation instrument (the Tool) development; manages the process to develop and maintain a product that is based on documented science and reflects current health policy requirements and disease-specific guidelines.

Resource for industry developments in the care of the targeted patient population. Developments include new guidelines, diagnostic equipment, laboratory assays, etc., that in some way impact the diagnosis and / or treatment of patients with heart disease. Developments could arise from other organizations, researchers, vendors, etc.

Resource for educating members of the management team, review team, and customer base.

Resource for review of draft editions of new accreditation Tool development.

Advocate with other organizations and at federal, state, and local meetings.

Content specialist, i.e., marketing and development (website content) and IT (for measures that are or will become part of the required online application documents).

Representative of the ACC to promote the mission and accreditation services.

Collaboration with all team members to assure that the mission and vision of the ACC are upheld.

Active participant in Quality Summit (national scientific meeting).

Good steward of ACC funds as a nonprofit organization that serves the public and provides services to healthcare entities.

Accreditation / Certification Process :

Provides oversight of the accreditation / certification process from product purchase through granting accreditation / certification to ensure that each step is efficient and coordinated.

Recommends changes in the accreditation / certification process to keep pace with changes in science-based medicine and organizational structure.

Provides oversight of the initial review of submitted applications and materials prior to placing them into the review queue.

Monitors the role and participation of the Accreditation Review Committee (ARC) that conducts the voting process for accreditation / certification.

Coordinates the progress of any facility that is placed into "criteria deficiency status" through to the awarding or denial of accreditation / certification.

Participates in press releases and marketing events hosted by the facilities that are successful in achieving accreditation / certification.

Solicits "best practices" from facilities and posts to the online platform for shared access.

Ensures that the "map of facilities" that are accredited / certified is current.

Tool Versions :

Works with Accreditation Work Groups (AWG) for the development / maintenance of the accreditation Tool and other documents to be determined, e.g., data collection instruments and guidance information.

Serves as staff liaison of the AWG and, with the Chair, coordinates the processes related to the development of the accreditation / certification criteria.

Assists in the selection of teams of experts that develop accreditation / certification criteria.

Serves as the liaison to and works in collaboration with the AWG Chair, the science teams, and the Accreditation Oversight Committee (AOC) for the development / maintenance of the Tool.

Defines the content.

Establishes timelines.

Sets meeting dates.

Continually monitors all steps and phases of criteria development.

Serves as a clinical resource person.

Oversees development of the final draft to submit to the Accreditation Oversight Committee.

Reports back to the Core Workgroup.

Provides input on the tool framework.

Monitors developments in healthcare policy and ensures that Tool content is consistent with governmental requirements.

Monitors updates in guidelines and recommendations from all vested organizations and integrates changes to the Tool as needed.

Edits and / or develops documents for the Toolkit for each update (e.g., glossary, instructions).

Works with leadership to determine pricing for accreditation / certification.

Required Qualifications :

Bachelor's degree in nursing or other healthcare-related field required, Master's Degree preferred.

Healthcare professional with a background in the care of cardiovascular patients.

5 years of healthcare experience, preferably in an acute care environment.

Active RN, APN, or another advanced professional license.

Knowledge of cardiac clinical care, the most recent treatment modalities, best practice standards, and quality improvement methodologies.

Excellent interpersonal, communication, presentation and writing skills.

Excellent critical thinking skills.

Working knowledge of performance improvement methodologies and metrics.

Intermediate computer skills including, but not limited to, MS-Office, spreadsheets, word processing, databases, remote computing, and e-mail access.