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QSR District Manager - Cleveland

QSR District Manager - Cleveland

Checkers / Rally'sCleveland, OH, US
9 days ago
Job type
  • Full-time
Job description

QSR District Manager - Cleveland

We've got the boldest burgers on the block. From the first day we fired up our grills, we've had one thing on our minds : big, bold flavor. We're on a mission to bring fearlessly original flavor and crave-worthy experiences to every bite and guest interaction. Our burgers are stacked with bold flavor, our fries are best in the business, and we're doing it all at a price that's hard to beat. Our food and price aren't the only things we do boldly, though. We develop and train all our employees, from Team Members to Franchisees, to give them opportunities to move up in our company and build a rewarding career. We believe in a work culture as fun as our food is delicious.

At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a District Manager, and member of our field operations team, you will be responsible for playing a key role in leading assigned restaurants and General Management team to achieve success across guest metrics, sales, and profitability. Additionally, you will be empowered to act as a culture creator to ensure we are providing an environment for our restaurant employees to thrive, learn, and grow with the company.

This role covers our Cleveland market, with ideal candidates residing in or near Cleveland, OH.

How You Make a Difference Every Day

  • Works alongside the restaurant managers to develop plans for controlling all aspects of P&Ls and provides guidance on troubleshooting restaurant level issues.
  • Sets district budget goals monthly and meets regularly with their team to discuss current budget trends, communicating any variances to Company Operations Director.
  • Develops and coaches managers on running effective shifts, coaching and developing their employees and creating engagement within the restaurant and market.
  • Ensures that company standards for product quality and product safety are consistently met.
  • Reviews Guest feedback metrics and works with managers to increase Guest satisfaction levels by empowering them to resolve concerns as they arise as well as coach managers on being proactive.
  • Plans ahead with managers to identify, evaluate and respond appropriately to labor efficiency problems, cash / security issues, and health department inspections.
  • Accountable for creating a culture of employee engagement, learning & development as well as providing constructive feedback.
  • Oversees and inspects the execution of restaurant cleaning plans, maintenance.

You've Got This

  • High school diploma or general education degree (GED) required; college degree preferred.
  • Food Safety Certified.
  • Valid Driver's License.
  • Previous District Manager / Multi-Unit Operator experience preferred.
  • At least two years of General Manager Experience with direct P&L accountability.
  • Strong ability to lead and engage teams.
  • Effective verbal and written communication skills.
  • High energy with a positive, customer-centric attitude.
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.
  • Demonstrates ability to thrive in a fast-paced, fluid environment.
  • Ability to proactively develop creative solutions.
  • QSR Experience preferred.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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    District Manager • Cleveland, OH, US

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