AR Analyst

POSITION : AR Analyst

LOCATION : Washington, DC

COMPENSATION : Base salary up to $70K; Medical, Dental and Vision Coverage; generous Paid Time Off; Competitive 401K with firm contribution; and much more!

THE ORGANIZATION : Top Law Firm

OVERVIEW : Seeking a customer-service oriented AR Analystto provide top of the line service support to the firmwide accounts receivable team to aid with client collection needs. This position involves a high level of customer support to ensure a positive experience for the firm’s clients.

KEY RESPONSIBILITIES :

• Maintain and process the cash receipts for the firm on a daily basis
• Conduct credit card payments over the phone and speaking with clients
• Provide analysis of client accounts receivable trends, anticipating challenges, offering solutions and providing updates to firm management when necessary
• Manage day-to-day collections tasks such as handling account escalations, disputes resolution, adherence to payment terms, and entering of concise notes regarding the collection status in ARCS
• Determine any concerns in the AR processes and implement solutions
• Partner with client accounting departments to ensure accurate and appropriate follow-up is done on a monthly basis
• Collaborate with partners across various levels of management and departments to review accounts and escalate when necessary
• Implement payment solutions while communicating with pricing and billing teams to keep them in the loop.
• Respond to inquiries and communicate to clients past-due accounts and invoices.
• Execute account reconciliations.
• Perform credit review analyses on clients when necessary
• Oversee unapplied payments and aged accounts
• Provide backup support to other departments as necessary

REQUIREMENTS :

• 5+ years related experience in collections analysis and accounts receivable in a law firm or financial services institution
• Bachelor's degree preferred, Business, Finance or Accounting focus desired
• Knowledge of 3E or Enterprise and ARCS Collection
• MS office proficiency
• Familiarity with electronic billing platforms is a plus!
• Able to manage multiple projects and activities simultaneously, with a strong ability to prioritize, organize and work effectively with minimal supervision in a fast paced environment
• Excellent interpersonal skills and customer service skills