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Professional Services Leader (Water Business Group)

Professional Services Leader (Water Business Group)

HDRRepresa, CA, US
30+ days ago
Job type
  • Full-time
Job description

NorCal WbG Professional Services Leader

In the role of NorCal WBG (Water Business Group) Professional Services Leader, you'll be a member of the WBG leadership team, providing leadership and mentoring across our WBG. We'll count on you to :

  • Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.
  • Lead and monitor development and training of WBG staff in technical and business competencies.
  • Lead and / or participate in quality assurance efforts to implement QA / QC Program activities striving for continuous improvement.
  • Oversee and ensure implementation of quality, standards, and best practices.
  • Oversee workload balancing and ensure qualified staffing of project teams.
  • Supervise select Business Class leaders who report through the WBG.
  • Work with Market Sector and Business Class leads on workload projections and coordinating workload sharing with other Business Groups or Areas.
  • Partner with Area Professional Services Manager and Business Class Leaders to oversee technical and digital delivery evolution, in collaboration with subject matter experts.
  • Review hiring needs, requisitions and offers as delegated by Business Group Manager and Business Development Manager.
  • Support area WBG activities related to hiring and retaining key staff.
  • Actively Participate with the NorCal WBG Leadership Team.
  • Monitor project QC review activities including assignment of experienced and qualified reviewers.
  • Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices, and lessons learned.
  • Lead and participate in 0% reviews and project reviews and support project teams with management of claims and losses.
  • Lead the WBG participation in the NorCal Area mentoring initiative.
  • Work with the WBG Manager and WBG PDL to streamline and coordinate business processes consistent with Area and corporate policy and MOA.
  • Review and approve fee proposals as delegated by Business Group Manager.
  • Collaborate with Area operations, market sectors, business classes, and delivery leaders.
  • Participate in NorCal WBG strategic planning and plan implementation.
  • Support communication and coordination within all WBG market sectors.
  • Perform other duties as needed.

Preferred Qualifications

  • Maintains a professional license / certification and related technical experience
  • PMP certification
  • Demonstrated experience with leading diverse teams.
  • Committed to quality, improvement, and HDR values.
  • Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
  • Ability to work cooperatively with regional and local office managers, other area business group managers, technical directors, and marketing managers.

    • Required Qualifications

  • Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
  • A minimum of 10 years' experience.
  • Maintains a professional or engineering registration and has related technical experience.
  • Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values.
  • Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
  • Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
  • An attitude and commitment to being an active participant of our employee-owned culture is a must.
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