Technical Project Manager (Data Privacy & AI) - DE

Job Description

Job Description

About the Company

Our client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 100 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.

Office Location : Greenville, DE (hybrid 3 days per week)

Product : AI-powered privacy compliance and data governance platform

Target Market : Mid-Market and Large Enterprises

Our client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.

The Opportunity

As a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.

What You'll Do

Lead and manage end-to-end product implementations for clients

Coordinate daily with clients and development teams, keeping both sides aligned and accountable

Oversee and coordinate developer activities in a structured way : track tasks, monitor status, and ensure quality and deadlines are met

Act as the main point of contact for delivery, reporting to the VP of Client Delivery

Provide product expertise to clients and serve as a trusted advisor during the implementation phase

Proactively identify and resolve issues, keeping projects on track

Maintain clear and consistent communication with clients, developers, and senior management

Create and maintain project tracking documentation and regular status reports

What You Bring

3+ years of experience in Project Management, Software Implementation, or Customer Success roles

Strong communication and interpersonal skills for working with both clients and internal teams

Technical knowledge related to SaaS products or cloud-based platforms

Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneously

Excellent problem-solving, organizational, and time-management skills

Proven client-facing experience, ideally in a B2B / SaaS environment

Comfortable working in cross-functional teams (product, engineering, support)

Ability to work from the office in Greenville, DE, 3 times per week

Bonus : background in privacy and knowledge of regulations (GDPR, CCPA, etc.)

Key Success Drivers

High ethical standards, honesty, and transparency

Proactive, energetic, involved in company life, and provides feedback

Customer-centric approach

Comfortable working in a fast-changing startup environment

Commitment to data privacy

Why Join?

Competitive salary : $90,000-$125,000 per year (negotiable depending on your experience)

Comprehensive benefits : 100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket)

401(k)

Hybrid schedule (3 days per week) and paid vacation

Company-paid life insurance coverage

Tuition reimbursement program

Rapid career growth opportunities

Collaborative company culture and supportive, inclusive environment

Company-paid events, celebrations, and in-office dinners

Opportunity to make a significant impact in the field of data privacy and AI

Interviewing Process

Level 1 - Virtual interview with the Hiring Manager (General fit)

Level 2 - On-site interview in the office (Skills Assessment)

Reference and Background Checks : conducted after successful interviews

Job Offer : provided to the selected candidate

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Compensation Range : $90K - $125K