Branch Manager

Job Description

Job Description

The Branch Manager is responsible for overseeing and directing the staff and daily operations of the assigned branch. This role ensures the delivery of exceptional customer service, achievement of sales and productivity goals, and the development of strong business relationships within the community.

Duties and Responsibilities :

• Develop and implement strategic plans to drive growth within the local market.
• Identify and pursue new business opportunities and partnerships to increase market share through our service, large project, and advanced services lines.
• Champion and coordination of the internal initiation phase of the project life cycle.
• Lead initiatives to enhance Company’s brand awareness and reputation in the community.
• Full P&L responsibility, including budgeting, forecasting, and financial reporting.
• Analyze financial performance and implement strategies to maximize profitability and cost-efficiency.
• Ensure branch operations are aligned with company financial objectives and guidelines.
• Lead, mentor, and develop employees with a focus on safety, training, skill enhancement, and career progression.
• Create a positive, engaging workplace culture that encourages teamwork and high performance.
• Exhibit strong emotional intelligence to effectively manage, motivate, and inspire the branch team.
• Build and maintain relationships with key customers, suppliers, and community partners.
• Act as the face of Company in the market, engaging in community events, trade shows, and networking opportunities.
• Ensure customer satisfaction by delivering quality service and addressing customer needs promptly.
• Collaborate with regional leadership, business development, safety, and operational teams to align branch activities with company goals.
• Promote a culture of teamwork within the branch and across the organization, leveraging internal resources to meet business objectives.
• Conduct regular staff meetings to clearly communicate goals and objectives.
• Provide guidance and leadership to enable staff to meet these goals.
• Commits to regular job-site visits and completes required documentation.
• Identify training needs and opportunities for staff development.
• Develop and implement plans to meet those needs.
• Perform other related duties as assigned by the manager.

Required Skills and Abilities :

Essential Core Competencies :

Education and Experience :

About Us

At NCW, we do our best to provide the brightest talent to the best companies across the country. Founded in 2000 our company’s purpose was to redefine the way people think about contract staffing. People come first in our business. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing & distribution, and engineering. We care about finding solutions that benefit everyone involved : our clients, our candidates and our workforce.

NCW is an Equal Opportunity Employer. Diversity and inclusion are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.