Operations and Systems Coordinator

Job Description

Classic Landscaping + Nursery, located in Kirkland, WA, serves the Seattle East Side with residential landscape design, construction, and maintenance. We're looking for a detail-oriented Operations and Systems Coordinator to improve our admin processes, support field and design teams, and fully implement our ERP system (Aspire). This role combines admin support and basic coordination to boost efficiency and excellence. Ideal candidate : Structured thinker with ops, systems, and coordination experience in landscaping or construction. Full-time, reports to Administrative Director.

Key Responsibilities

• Systems Management : Roll out and optimize Aspire modules (e.g., procurement, hiring, catalogs). Manage catalog updates, ensure workflow integration, update standards / templates, train team, create SOPs, and fix issues for better efficiency.
• Admin and Finance : Manage invoicing, payroll reviews / validation, client resolutions, data entry, reports, and basic accounting for accuracy.
• Operations Coordination : Support field supervisors, coordinate design packages, review proposals / bids for accuracy using Aspire, ensure smooth team hand-offs.
• CRM and Leads : Handle CRM in Aspire : Review, screen, and schedule inbound leads for quick follow-up.
• Training and Improvements : Train / retrain team on processes / systems, spot workflow issues (e.g., approvals), add automations / checklists for better quality and speed.
• Operational Support : Manage HR tasks like employee onboarding / offboarding, track metrics (e.g., errors, completions) to align with OKRs and improve operations.

Requirements

Experience : 3-5 years in ops / admin / systems, preferably in landscaping / construction. Must know ERP / CRM like Aspire / QuickBooks; CRM leads and HR basics a plus.

Skills : Analytical, organized, quick learner. Proficient in Microsoft Office, data / accounting. Strong communicator, independent worker.

Education : Degree in Business / Ops preferred, or equivalent experience.

Attributes : Detail-focused, proactive, adaptable. Multitasker. Based in Seattle area with transportation for site visits / field work (e.g., measurements, inventory).

Benefits

Medical, dental and vision insurance

401k Match

PTO

Education reimbursement

Requirements

Horticulture proficiency (preferred) Systems thinker Self directed Access to a personal vehicle AutoCAD (preferred)