Manager, E-Commerce

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Manager, E-Commerce

Company : Exemplis

Department : E-Commerce

Location : Cypress, CA, US, 90630

Work Designation : Hybrid

Salary Range

$107,565.00- $161,348.00

Position Summary :

The eCommerce Manager will be responsible for driving growth in the online sales channel for our DTC brands (Albany Park, Edloe Finch, X-Chair, Mavix, Timbuk2) by executing customer conversion and affinity initiatives. You will manage the day-to-day eComm activities, focusing on site operations, content optimization, testing, and performance analytics to enhance the customer journey and drive revenue growth. This role partners closely with cross-functional teams such as Merchandising, Marketing, and Creative to ensure a seamless customer experience. The ideal candidate is a detail-oriented operator with strong problem-solving skills and experience scaling DTC brands through digital best practices.

Responsibilities and Essential Functions :

• Manage the day-to-day operations of the eCommerce sites, including site functionality, key launches, features, and testing initiatives.
• Support the execution of the product roadmap in partnership with leadership, with a focus on enhancing the digital customer journey.
• Lead the development and execution of testing and personalization strategies that improve site experience, functionality, and conversion.
• Use first-party data, consumer insights, and customer feedback to optimize acquisition, retention, and customer satisfaction.
• Track and analyze key eCommerce performance metrics (AOV, CVR, RPU, etc.) to identify trends, opportunities, and areas for improvement.
• Partner with Creative and CX teams to develop impactful content that engages target audiences and supports the purchase funnel.
• Collaborate with Brand and Growth teams to optimize site experience for inbound traffic, with a strong focus on mobile performance.
• Contribute to building a culture of innovation, continuous testing, and ongoing optimization within the eCommerce team.

Qualifications, Skills and Education :

Required Qualifications :

Preferred Qualifications :

Perks and Benefits :

We match 100% up to 3% and then 50% of the next 2% deferred.

10 company observed holidays.

We offer discounts to our employee across all of our product lines.

Exemplis is an Equal Opportunity Employer and our company adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws.

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