INFRASTRUCTURE ENGINEER

Job Description

POSITION SUMMARY

We seek a high-performing, innovative, and results-oriented IT Infrastructure Engineer to join our dynamic team. In this role, you will help us transform our IT infrastructure operations from the old-fashioned reactive break-and-fix model to a strategic partner that creates real value and helps the business gain a competitive edge through technology-driven innovations.

This role will support the design, implementation, and operations of the Company’s information systems, including network, security, infrastructure, and other information systems.

The incumbent must support Orion's guiding beliefs and core values centered on Safety, Quality, Delivery, and Teamwork, and most importantly, built upon the all-important foundation of Integrity.

SPECIFIC RESPONSIBILITIES

• Provide day-to-day operational support for the IT infrastructure environment.
• Lead IT infrastructure projects from initiation to completion, including project planning, resource allocation, and coordination with other teams and stakeholders.
• Troubleshoot, remediate, and perform root-cause analysis on systems ranging from servers, storage, Microsoft 365, Active Directory, Windows Servers, VMware, and other related technologies.
• Perform incident response on threats and threat analysis on security alerts to determine the threat's validity and escalation if warranted.
• Research new and existing technologies, recommend changes, and standardize configurations to provide a secure, reliable, and highly available computing environment and protect Company assets.
• Identify opportunities to improve IT infrastructure performance, reliability, and security and lead initiatives to implement process improvements and technology enhancements.
• Audit information systems and the established information security framework to comply with all applicable laws, regulations, controls, and policies.
• Establish, maintain, and test effective disaster recovery plans to include incident response processes and procedures.
• Respond to off-hour alerts, calls, e-mails, or notifications to ensure security, operational efficiency, and uptime.
• Assist with other duties as determined.

POSITION REQUIREMENTS

Non-Technical

• Ability to consistently excel and deliver results that exceed expectations under minimal supervision
• Excellent skills in proactiveness, communication, analysis, problem-solving, and critical thinking
• Unparalleled ability to venture into the unknown research, self-education, and exploration of new technologies

Technical

• A Bachelor's Degree in Computer Science or Information Technology or equivalent experience
• Technical certifications such as CISSP, Microsoft 365, Azure Architect, CCNA, MCSE, and VCP
• 5 years of experience in the field or a related area
• Strong sense of cybersecurity principles and practices
• Proven ability to configure and support Microsoft Windows servers, storage, Microsoft 365, and VMware infrastructure
• Highly experienced in project management and delivery of IT infrastructure projects. PMP certification is highly desired
• Proficient with Microsoft applications, including Windows Server and Desktop Operating Systems, Visio, Word, Excel, Outlook, and PowerPoint

EMPLOYEE SAFETY AND COMPLIANCE

• Responsible and accountable for the incumbent’s safety.
• Responsible and accountable for the safety of all co-workers and any other incumbent encounters.
• Authorized and obligated to stop work on any task or series of tasks whenever an unsafe condition or situation is anticipated or observed.
• Complies with all applicable laws, regulations, and Company policies and procedures and is subject to appropriate disciplinary action (including dismissal) for failure to do so.
• Reports any violations of applicable laws, regulations or Company policies and procedures promptly, and is subject to appropriate disciplinary action (including dismissal) for failure to do so.
• All employees, current and former, must maintain confidentiality by not disclosing to others any confidential, proprietary, or trade secret information belonging to the Company.

PHYSICAL / MENTAL REQUIREMENTS

The engineer must be able to perform the job's essential functions with or without reasonable workplace accommodation.

The individual must also be able to wear and properly utilize appropriate personal protective equipment if required to work or visit the job site.

This may include a hard hat, safety glasses, respirators, ear plugs, steel-toed shoes, personal flotation devices, or other equipment as required by the work performed and the location where the work is being done.

The incumbent must possess the ability to remain calm during emergencies and respond appropriately as dictated by the circumstance of the incident and as directed by the Safety Representative or other management personnel.

Must be capable of evacuating the work area promptly should an emergency arise.