Client Services Consultant

Job Description

Job Description

Job description :

Are you passionate about health and wellness? Do you find joy in helping others?

Our state-of-the-art cryo therapy and medical spa is looking for dynamic and versatile consultants to join our team and provide top notch service to our clients.

Who we are :

Ultra Cryo & Recovery is a family-owned and operated full-service cryotherapy wellness and recovery center with multiple locations in Polk County, dedicated to promoting healthy, natural healing with concierge service. We offer a range of services including cryotherapy, EMS Body contouring, medical weight loss solutions, and aesthetic injections in a relaxing and educational environment.

Our Ultra Core Values :

U = Understanding

L = Loyalty

T = Trustworthy

R = Respectfulness

A = Attentive

What you need :

Passion for wellness - Understands and values holistic health, cryotherapy, and recovery treatments.

Customer Focus - Loves engaging with clients and providing an outstanding experience.

Energy and Positivity - Thrives in a fast-paced environment and maintains an uplifting attitude.

Sales Savvy - Can confidently educate and convert leads into loyal customers.

Team Spirit - Collaborates well with others to maintain a supportive work culture.

Reliability & Professionalism - Takes initiative, is punctual, and maintains a high level of integrity.

Growth-Minded - Open to continuous learning and development in the wellness industry.

What you’ll do :

• Perform a wide variety of services, including cryo treatments, skin care services, and recovery therapies
• Ensure client comfort & safety during treatments, following all protocols
• Assist with maintaining cleanliness and organization of treatment rooms and equipment.
• Help manage inventory of supplies and report any needs or shortages
• Track client progress & ensure all services are properly documented
• Consult with clients to understand their needs and recommend appropriate treatments
• Advising clients on any post treatment instructions
• Drive sales by educating clients on our products and services
• Build lasting relationships with clients through ongoing care and engagement.
• Identify opportunities to upsell or cross-sell additional services and products to existing clients to enhance their treatment experience.
• Maintain a clean and organized work environment
• Maintain a professional, welcoming, and friendly environment for all clients
• Stay updated on the latest trends and techniques in the wellness industry

Requirements :

Benefits :

Ready to make a difference in the world of wellness? Apply now and be a part of our dedicated team!

Job Type : Part-time

Benefits :

Employee discount

Flexible schedule

Paid training

Work Location : In person