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Technical Support RepresentativeVirtualVocations • Columbia, Missouri, United States
Technical Support Representative

Technical Support Representative

VirtualVocations • Columbia, Missouri, United States
30+ days ago
Job type
  • Full-time
Job description
Providing timely technical support, the full-time Technical Support Representative will assist CVS store, pharmacy, and Minute Clinic employees by diagnosing and resolving hardware and software issues, while working remotely or onsite as preferred. Key responsibilities Document problems and complete tickets in support tools Maintain up-to-date knowledge of policies, procedures, and troubleshooting techniques Analyze, diagnose, and resolve technical issues while managing call workload effectively Required qualifications 6 months of technical and/or call center experience High School Diploma or GED required, or 2 years equivalent experience Experience in a help desk/call center environment providing technical support Familiarity with computer hardware and software applications
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Technical Support Representative • Columbia, Missouri, United States

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