Talent.com
Comfort Inn of Utica
Front Desk ManagerComfort Inn of Utica • Utica, Michigan, United States
Front Desk Manager

Front Desk Manager

Comfort Inn of Utica • Utica, Michigan, United States
30+ days ago
Salary
$36,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description
We are looking to hire a dynamic individual that is an outgoing people person! This person will lead the front office team as the Front Desk Manager.

Job Overview:
Front Desk Manager is responsible for the following:
  • Answer inquiries and check-in/out guests in a timely and professional manner.
  • Oversee VIP and special guest requests.
  • Follow and enforce hotel credit policies.
  • Monitor guest feedback and GIS scores.
  • Ensure the maximization of room revenue.
  • Generate and update required reports, files, and checklists.
  • Help maintain productivity levels at or above budgeted standards.
  • Run room status reports and relay necessary information to affected departments.
  • Assist in training and cross-training of new hires and current employees.
  • Establish and maintain good communications and teamwork with fellow employees.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Operate relevant aspects of the Front Desk property management system.
  • Maintain inventory of front office supplies and purchase of supplies when necessary.
  • Be knowledgeable of rates, packages, and promotions.
  • Complete and/or ensure proper bucket checks are done each shift with room rate verification and housekeeping status report.

Mandatory Requirements:
  • At least 2 to 3 years of progressive experience in a hotel or customer service atmosphere.
  • A High School Diploma or G.E.D.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
  • Reliable Transportation.
  • An engaging personality with a sincere smile! Guest Service is our #1 Priority.

Preferred Experience/Knowledge:
  • Previous supervisory responsibility.
Benefits:
  • Blue Cross Medical & Prescription Coverage.
  • Delta Dental.
  • 401K Retirement Savings.
  • Travel Discounts.
  • Employee-based monetary incentive programs.



    Create a job alert for this search

    Front Desk Manager • Utica, Michigan, United States

    Similar jobs

    Front of House Manager

    Union JointsDetroit, MI, United States
    Full-time

    Whether grabbing a pint before the Tiger's first pitch, late night noshing post-concert or vibing on a date night dinner Union Assembly is it.Our signature American comfort food is carefully crafte... Show more

     • Promoted

    Sr. Manager of Guest Experience

    ASM GlobalDetroit, MI, United States
    Full-time

    Manager of Guest Experience is responsible for creating and implementing programs that enhance the Detroit Hospitality Customer Service Culture initiative through setting and communicating behavior... Show more

     • Promoted

    Assistant Manager

    Emagine EntertainmentRoyal Oak, MI, United States
    Full-time

    The Assistant Manager position is an integral part of the success of our team.A detail-oriented and collaborative leader who is driven by results and has a passion for movies and guest service.The ... Show more

     • Promoted

    General Manager

    EquipmentShareDetroit, MI, United States
    Full-time

    Detroit, MI Employment Type Full Time Exempt. Show more

     • Promoted

    Apparatus Room - Service Manager

    Jasper HotelDetroit, MI, United States
    Full-time

    Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

     • Promoted

    Hotel Front Desk Clerk

    TradeJobsWorkforce48308 Rochester, MI, US
    Full-time

    Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.Provide excellent interactions with customers and colleagues.Ensure compliance with company an... Show more

     • Promoted

    Apparatus Room - Service Manager

    Heathman HotelDetroit, MI, United States
    Full-time

    Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

     • Promoted

    Host / Front Desk

    Dave & BusterUtica, MI, United States
    Full-time

    Dave & Busters - - Responsibilities:Greet guests and guide them through retail, game rental, and dining experiences; Coordinate game rentals and merchandise sales; Handle transactions and cash ... Show more

     • Promoted

    Manager

    Ansara ConceptsGrosse Pointe, MI, United States
    Full-time

    Daily Jam Grosse Pointe is looking for a manager!.The manager's primary purpose is to develop restaurant management and hourly staff to establish our brand locally, build sales and manage profitabi... Show more

     • Promoted

    General Manager

    Signet Jewelers Ltd.Troy, MI, United States
    Full-time

    Are you a leader who thrives on inspiration, positivity, and takes on challenges with relentless energy? At Diamonds Direct we're on the hunt for an exceptional General Manager.This is not just a j... Show more

     • Promoted

    General Manager

    Diamonds Direct (Signet Jewelers)Troy, MI, United States
    Full-time

    Are you a leader who thrives on inspiration, positivity, and takes on challenges with relentless energy? At Diamonds Direct we're on the hunt for an exceptional General Manager.This is not just a j... Show more

     • Promoted

    Front Desk Agent

    Arbor Lodging ManagementTroy, MI, United States
    Full-time

    Arbor Lodging - - Responsibilities:Greet and check-in guests in a friendly manner; Assist in taking reservations, pre-registrations, and room blocking; Assist large groups upon arrival; Process pay... Show more

     • Promoted

    General Manager

    Checkers & Rallys Drive-In RestaurantsRoseville, MI, United States
    Full-time

    Location: Roseville, MI, US, 48066.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you ... Show more

     • Promoted

    RETAIL DINING MANAGER

    Compass GroupRochester, MI, United States
    Full-time

    Retail Manager at Henry Ford Providence Rochester.As a Retail Dining Manager, you will oversee the daily retail and cafeteria operations within a hospital setting; which includes catering, physicia... Show more

     • Promoted

    Front Desk Host

    HYATT HotelsRoyal Oak, MI, United States
    Full-time

    Hyatt Hotels - - Responsibilities:Greet and assist hotel guests at the Gallery Host Stand; Perform guest check-in and check-out; Maintain the Gallery Host Stand, Guest Kitchen, e-room, and TV den; ... Show more

     • Promoted

    Manager

    Art & Jake's Sports BarSterling Heights, MI, United States
    Full-time

    Art & Jakes Restaurant Manager.We are seeking an efficient and flexible Restaurant Manager who will handle our high-volume, full-service bar restaurants.You will be accountable for the financial an... Show more

     • Promoted

    Manager

    Culver'sUtica, MI, United States
    Full-time

    Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.Runs shifts effectively to ensure quality products, guest service, and... Show more

     • Promoted

    Event Sales Manager, Hotel Services - The Department at Hudson's

    Conference Systems, Inc.Detroit, MI, United States
    Full-time

    Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a co... Show more

     • Promoted

    Event Sales Manager, Hotel Services - The Department at Hudson's

    Encore GlobalDetroit, MI, United States
    Full-time

    The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event exp... Show more

     • Promoted

    Front Desk

    SafeSplashRoyal Oak, MI, United States
    Full-time

    Company OverviewIF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACEAt SafeSplash, we believe swimming is a life skill.Therefore, we approach each one of our swim les... Show more