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Workout Anytime - Pugh
Member Experience ExpertWorkout Anytime - Pugh • Spring Hill, TN, US
Member Experience Expert

Member Experience Expert

Workout Anytime - Pugh • Spring Hill, TN, US
30+ days ago
Salary
$12.00 hourly
Job type
  • Full-time
  • Part-time
Job description
Looking for a personable, energetic team player. Someone who is not afraid to ensure our members feel welcomed and heard. This role help ensure our culture is clean, friendly, and well maintained. Our experts strive to ensure our members are happy, motivated, and getting an amazing experience every time they walk in. Must be willing to help clean and make calls when needed.

Pay:

$14.00 - $16.00 per hour


Job type
  • Full-time
  • Part-time
Weekly Day Range
  • Monday to Friday
  • Weekend availability
Shift
  • 4-hour shift
  • 8-hour shift
The job description of the Member Experience expert will be to:


Greet each member by name when possible when they are arriving and leaving the club


Make 10 calls

per open hour

to outgoing marketing calls per shift


Conduct membership tours and sell memberships when needed


Meet minimum expectations on KPI such as Appt Closing, SS Booking and Referrals


Ensure all members scan in correctly and clear up any check in alerts


Clean assigned area daily


Monitor and maintain club inventory


Communicate with members and evaluate their needs


Handle complaints from customers


Act as our club’s representative and set an example for our staff
Ultimately, the duties of the Member Experience expert are to make sure our club operates effectively,
and that we keep our members happy.

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Member Experience Expert • Spring Hill, TN, US

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