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Customer Experience RepresentativeVirtualVocations • Richmond, Virginia, United States
Customer Experience Representative

Customer Experience Representative

VirtualVocations • Richmond, Virginia, United States
16 days ago
Job type
  • Part-time
Job description
Seeking a part-time Customer Experience Representative, this remote position will deliver exceptional customer service by scheduling appointments, resolving inquiries, and building lasting relationships through various communication channels. Key responsibilities Deliver exceptional customer service by scheduling appointments and resolving customer inquiries Build lasting customer relationships through phone, email, and text communication Make outbound calls to schedule maintenance and follow up on customer needs Required qualifications At least 1 year of recent experience in a high-volume, customer-facing hospitality, hotel, or restaurant environment A passion for helping people with a friendly, solutions-focused approach Ability to thrive in a fast-paced, remote work environment Proficiency with Microsoft Outlook, Word, Excel, and cloud-based phone systems High School Diploma or GED
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Customer Experience Representative • Richmond, Virginia, United States

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