Overview
Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.
Responsibilities Include :
- Performs all responsibilities of restaurant team members
- Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
- Train restaurant team members and ensure completion of required training using Brand and franchisee’s tools.
- Help onboard restaurant team members using Brand and franchisee tools and systems.
- Ensure restaurant team can execute new product rollouts including training, marketing and sampling
- Communicate clearly with restaurant team members and managers
- Serve as a role model for restaurant team members.
- Provide great guest service and coach restaurant team members to do the same
Education / Experience :
Basic computer skillsFluent in spoken and written EnglishPrevious experience in retail, restaurant or hospitality preferred.High School diploma or equivalent.Key Competencies
Works well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedPhysical Demands / Working Conditions :
Standing on feetRepetitive motion including bending, stooping and reachingLifting objects, ice, products, boxes up to 20lbs (if applicable)Wearing a headsetWorking in a small space