Job Overview Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth and we are committed to an inclusive workplace that supports our teammates’ physical, emotional, and financial wellness. Responsibilities Execute the bank’s risk culture and strive for operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Grow business knowledge and network by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities. Qualifications Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results. Collaborates effectively to get things done and builds nurs e strong relationships. Displays passion, commitment, and drive to deliver an experience that improves clients’ financial lives. Confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently and is comfortable engaging all clients. Has the ability to learn and adapt to new information and technology platforms. Educates clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking). Applies strong critical thinking and problem‑solving skills to meet clients’ needs. Follows established processes and guidelines to do what is right for clients and the bank. Efficiently manages time and capacity, focusing on results while acting in the best interest of the client. Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance. Desired Qualifications Experience in financial services and knowledge of the industry, products, and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration, or finance. Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent. Work Schedule Shift: 1st shift (United States of America). Hours per week: 40. Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance. Compensation and Benefits Pay range: $25.00 - $27.88 hourly. This role is compensated with a base salary and is not incentive eligible. Benefits include industry‑leading benefits, access to paid time off, resources, and support to our employees to make a genuine impact. Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency #J-18808-Ljbffr
Relationship Banker • Bellingham, WA, United States
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