Talent.com
Jodi Enderson Agency, Inc.
Insurance Customer Service RepresentativeJodi Enderson Agency, Inc. • Rapid City, SD, US
Insurance Customer Service Representative

Insurance Customer Service Representative

Jodi Enderson Agency, Inc. • Rapid City, SD, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Retirement Plan


Responsibilities
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Process customer policy change requests, complete Evidence of Insurance requests and take premium payments form clients.
  • Handle all incoming claim calls from customers and make claims follow up calls.
  • Document each customer contact..
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Informs customers of promotions and new or upgraded products using prepared scripts.
  • Respond to all inquiries, cancellation requests, and sales requests within a specified time frame.

Requirement

  • Property & Casualty insurance license preferred.
  • Life & Health Insurance license preferred.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coach able.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Follow through and exceed current and prospective client expectations.
  • Respond to all inquiries, cancellation requests, and sales requests within a specified time frame.
Create a job alert for this search

Insurance Customer Service Representative • Rapid City, SD, US

Similar jobs

Inbound Customer Service Agent - Consumer Relations (Remote)

GE Appliances, a Haier companyRapid City, SD, United States
Full-time

At GE Appliances, a Haier company, we come together to make "good things, for life.As the fastest-growing appliance company in the U.We believe in the power of our people and in giving them the fre... Show more

 • Promoted

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersRapid City, South Dakota
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

A Calling Like No Other

U.S. Marine CorpsSummerset, SD, US
Full-time

Those who put others before themselves.Who can rise up in the face of danger.This country we call home has been our haven of safety for 250 years.And it's up to us to keep it that way.There's a goo... Show more

 • Promoted

Customer Service Representative

U-HaulRapid City, SD, United States
Full-time

Customer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custom... Show more

 • Promoted

Customer Service Agent (PT or FT)

Delta AirlinesRapid City, SD, United States
Full-time

There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more

 • Promoted

Insurance Sales - Professional Development Track

Spieldenner Financial GroupRapid City, SD, United States
Full-time

Spieldenner Financial Group is a part of one the fastest-growing insurance organizations in the country.Our most important focus areas include getting agents paid quickly, keeping costs minimal, an... Show more

 • Promoted

Customer Service Agent (FT & PT)

American AirlinesRapid City, SD, United States
Full-time

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth.Currently hiring Cus... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausRapid City, SD, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Customer Service & Sales Representative

Rustman AgencyKeystone, South Dakota, United States
Full-time
Quick Apply

Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experi... Show more

Border Patrol Agent (BPA) Entry Level - New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionWonderland Homes, SD, US
Full-time

February 2026 Update GL-5/7 grade levels.Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level).If you’re looking for “just a job,” then stop reading right now.B... Show more

 • Promoted

Customer Service Agent

Southwest AirlinesRapid City, SD, United States
Full-time

Join Southwest Airlines - a company with heart.In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, Dental, 401(k) plans and paid time off.Plus... Show more

 • Promoted

Account Manager - Commercial Insurance (Construction / Contractors)

Insurance Office of AmericaRapid City, SD, US
$65,000.00 yearly
Full-time

Title: Account Manager - Commercial Lines.Binghamton, NY or Syracuse, NY office.Construction, Contractors, Habitational |.Please note: If this position is posted as either fully remote and/or hybri... Show more

B2B Sales Representative

Slice Merchant ServicesRapid City, SD, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Insurance Sales Representative

Farmers Rick ThomasRapid City, South Dakota, US
$60,000.00 yearly
Full-time

Insurance Sales Representative.Farmers Rick Thomas Insurance Agency Inc.We provide aspiring agency owners with the training, mentorship, support, and resources needed to launch and grow their own i... Show more

Customer Service Rep (PT or FT)

United AirlinesRapid City, SD, United States
Full-time

A career is a journey - take yours further with United! Currently seeking Customer Service Representative positions to: Ensure every customer interaction a positive one; Remain calm, cool and colle... Show more

 • Promoted

Commercial Insurance Account Manager - Trucking

Insurance Office of AmericaRapid City, SD, US
$70,000.00 yearly
Full-time

Title: Account Manager - Commercial Lines.Eastern (EST) or Central (CST) time zones.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, ... Show more

Border Patrol Agent (BPA) Experienced - New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionSummerset, SD, US
Full-time

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11).You love protecting your community and doing your part to keep our nation safe.But maybe you’re... Show more

 • Promoted

Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Earn HausRapid City, SD, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more

 • Promoted

Selective Surrogacy Opportunity — Premium Support & Compensation

Roots SurrogacySummerset, SD, US
Full-time

Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well... Show more

 • Promoted

Online Survey Taker. Earn up to $25 per survey. - Remote - Fairburn

Earn HausFairburn, South Dakota, United States
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more