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IT Support SpecialistVirtualVocations • Ogden, Utah, United States
IT Support Specialist

IT Support Specialist

VirtualVocations • Ogden, Utah, United States
5 days ago
Job type
  • Full-time
Job description
Providing advanced technical support in a contract role, the IT Support Specialist II will manage desktop, end-user, and remote support for a global client, troubleshooting hardware and software issues while ensuring efficient IT operations. Key responsibilities Deliver advanced technical support for desktop computers, laptops, printers, and mobile devices Troubleshoot and resolve hardware, software, and connectivity issues across various platforms Document issues and resolutions within the IT ticketing system while assisting with IT policy enforcement Required qualifications 3+ years of experience in desktop technical support or IT Help Desk services within an enterprise environment Strong knowledge of Microsoft Windows operating systems and Microsoft 365 applications Hands-on experience with desktop imaging, workstation deployment, and system configuration Understanding of networking fundamentals, including Ethernet and Wi-Fi Technical certification in Information Technology or related discipline preferred
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IT Support Specialist • Ogden, Utah, United States

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