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Patient Services Representative | Receptionist (Medical / Healthcare)

Patient Services Representative | Receptionist (Medical / Healthcare)

Tap Growth aiCulver City, California, US
3 days ago
Job type
  • Full-time
Job description

🌟 We're Hiring : Patient Services Representative! 🌟

We are seeking a compassionate and detail-oriented Patient Services Representative to serve as the first point of contact for our patients. The ideal candidate will provide exceptional customer service, manage patient inquiries, and ensure smooth healthcare operations while maintaining confidentiality and professionalism.

Location : Culver City, CA

Float Location : Playa Vista, CA

Position : Patient Services Representative​

Pay Rate : $24 / hr​

Duration : 13 weeks​

Expected Shift : 40 hrs / week​ | 8am-5pm​

Job Duties : ​

  • Primary point of contact for patient relations in person and by phone​
  • Greet patients and assist in resolving patient concerns and escalating as appropriate​
  • Check patients in / out and collect co-payments, give receipts, and reconcile payments​
  • Verify patient demographics and insurance information in CS-Link / Epic​
  • Schedule appointments and complete patient registration​
  • Process and track referrals and authorizations for various insurance types​
  • Handle patient / provider correspondence​
  • Explains polices, procedures, or services to patients​
  • Sanitize workspace using provided supplies and following department guidelines​

Required Qualifications : ​

  • Experience with medical insurance, referral processes, and benefit plans​
  • 1 year of recent experience working in an outpatient clinic or medical office setting​
  • Ability to read, understand, and respond to detailed oral and written instructions​
  • Preferred Qualifications : ​

  • 2+ years’ recent experience working as a Patient Service Representative​
  • Experience with CS-Link / Epic​
  • Understanding of medical terminology
  • NOTE : These statements describe the primary duties and responsibilities of the job and are not

    intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with

    or without notice.​

    ​ Our client is the one of the largest Healthcare Staffing Provider in the United States, to be

    assigned at one of their affiliated hospitals / healthcare facilities.

    Ready to make a difference in healthcare? 🚀 Apply now and join our caring team!

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    Patient Service Representative • Culver City, California, US

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