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Customer Operations SpecialistVirtualVocations • Toledo, Ohio, United States
Customer Operations Specialist

Customer Operations Specialist

VirtualVocations • Toledo, Ohio, United States
10 days ago
Job type
  • Full-time
Job description
Providing premiere customer service, the full-time Customer Operations Specialist will handle inbound calls, process documents, and update internal systems while working remotely in select states. Key responsibilities Receive and address incoming calls from participants regarding their orders and recommend solutions Review and update order information in the proprietary system Assist with back-end support and attend training sessions as needed Required qualifications High School Diploma or GED equivalent 1-2 years of customer service experience, preferably in a call center environment Strong computer proficiency and ability to navigate multiple screens Excellent communication skills with clear phone voice and proficient writing abilities Proficiency in Microsoft Office Suite
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Customer Operations Specialist • Toledo, Ohio, United States

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