Director of Regional Safety Field Operations (Baltimore)

Position Summary

The Johns Hopkins Health System (JHHS) Public Safety, Director, Regional Safety and Field Operations reports to the Assistant Vice President and Executive Director for Public Safety. The Director will partner with the Johns Hopkins (JH) leaders throughout Johns Hopkins Care at Home (JHCH), Johns Hopkins Community Physicians (JHCP), and other JHHS ambulatory locations throughout Maryland, Virginia, and Washington, D.C.

The Program Manager partners with Johns Hopkins Health Community Based Services (JHHCBS) leadership to set strategy and lead the delivery of all aspects of security for staff members who do not primarily work from an office. This position will deliver all aspects of a well-managed security program focused on remote and infield security for remote / field staff policy, remote employee experience, duty of care for remote / in field staff, vendor management, key performance indicators and metrics development, community building among remote and fieldbased teams, transit security, training support, and engagement with area law enforcement and security resources. Lead public safety support for ambulatory locations. Develop and deliver safety, security awareness, de-escalation, physical skills, and active assailant training for remote and office-based staff. Oversee the Public Safety Special Response Unit.

Role Accountabilities Include :

• Manage the security program focused on identifying, developing and implementing innovative ideas, technologies, and best practices to improve employee safety and security.
• Recommends operational plans and strategies that directly impact safety, security, and emergency operational preparedness for employees that do not primarily work in an office environment.
• Liaise with local law enforcement, first responders, professional security associations and other resources to connect Johns Hopkins remote field staff and ambulatory locations with security and safety support.
• Serve as Chairperson of the Threat Assessment and Management Team. Chair the Employee Safety Committee.
• Oversee key functional areas to including managing the employee safety device program and facilities Security Management Plan.
• Demonstrated critical thinking and decision making.
• Proven ability to communicate effectively.
• Conduct physical security assessments and recommend improvements where needed.
• Participate in the planning and execution of emergency preparedness drills as exercises for ambulatory locations and office-based staff.
• Develop and deliver safety, security awareness, physical skills, and de-escalation training.
• In cooperation with other stakeholders, conduct threat assessments, employee misconduct and incident investigations.
• Use data and analysis to inform decision making presentations at all levels.
• Demonstrated experience and successes in collaborating in cross-functional teams and a highly matrixed environment.
• Participate in special projects such as supplier RFP and other public safety initiatives.
• Lead the emergency management and preparedness program for JH Care at Home.

Qualifications :