Talent.com
Patient Services Representative
Patient Services RepresentativeWellness Detox LA • Pomona, CA, US
Patient Services Representative

Patient Services Representative

Wellness Detox LA • Pomona, CA, US
16 hours ago
Job type
  • Full-time
Job description

Join our dynamic team at Wellness Detox of LA!  Wellness Detox of LA, a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in Pomona, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.

About Quadrant Health Group :

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

What You'll Do :

The OVERNIGHT / NOC Client Care Coordinator (NURSE STAFF) is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.

Major Tasks, Duties and Responsibilities :

Client Care & Health Monitoring

  • Conduct nursing assessments upon client admission and complete intake consents.
  • Perform ongoing health assessments, including vital signs and behavioral observations.
  • Monitor and document client health status, ensuring accurate and thorough reporting.
  • Conduct COWS and CIWA assessments as required during detox and throughout treatment.

Medication Management & Documentation

  • Oversee self-administration of medication and ensure proper documentation.
  • Monitor medication compliance, conducting counts at least three times per week.
  • Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
  • Accept and transcribe physician phone orders, ensuring accuracy and compliance.
  • Communicate directly with pharmacies and physicians regarding medication orders.
  • Ensure proper medication destruction and disposal as needed.

    • Testing & Reporting

  • Collect and supervise urinalysis (U / A) and blood alcohol concentration (BAC) samples , ensuring accurate reporting and disposal.
  • Perform and document routine tuberculosis (TB) tests as required.
  • Conduct audits of nursing documentation and ensure compliance with policies and procedures.
  • Provide detailed shift reports to maintain continuity of care.

    • Facility & Safety Oversight

  • Ability to work OVERNIGHT SHIFT
  • Perform patient rounds every 30 minutes to ensure client safety.
  • Monitor and itemize OTC medications and medical supplies , notifying management when reordering is necessary.
  • Maintain cleanliness and organization of medical stations and common facility areas.
  • Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.

    • Collaboration & Compliance

  • Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
  • Notify prescribers and management of any behavioral or health status changes.
  • Assist with pharmacy, medical store, and facility supply runs as needed.
  • Maintain compliance with all applicable regulations and ethical standards.
  • Participate in team meetings and training sessions as needed.

    • What You'll Bring :

    Client Care Coordinator (NURSE STAFF) - Skills, Knowledge and Competencies :

  • Strong knowledge of nursing principles, medication administration, and detox protocols.
  • Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
  • Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
  • Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
  • Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
  • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
  • Proficiency in basic computer skills and electronic health records (EHR) systems.
  • Ability to work effectively in a fast-paced environment.
  • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
  • Strong attention to detail and ability to work in a fast-paced environment.

    • Qualifications :

  • LVN, CCMA, EMT, or CNA certification / license (required based on role).
  • SUDRC or RADTI certification required (can be obtained after hire).
  • Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
  • CPR / BLS certification (required or must be obtained before hire).
  • Experience with COWS and CIWA assessments (preferred but not required).
  • Experience in handling and monitoring medications, including controlled substances.
  • Previous experience in a clinical or healthcare setting preferred.
  • Current CPR and First Aid Certification.
  • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.

    • Why Join Wellness Detox of LA?

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off, sick time and holidays.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • A chance to make a meaningful impact on the lives of our clients.

    • Compensation & Licensing Requirements :

    $26 - $29 per hour For CCMA, EMT, or CNA with valid certification / license (Must obtain SUDRC or RADTI certification)

    $29 per hour For candidates with over 6 months of detox or supervisory experience

    $35 per hour For Licensed Vocational Nurses (LVNs)

    #LP

    Compensation details : 26-35 Hourly Wage

    PI2c252c85b85c-31181-37814920

    Create a job alert for this search

    Patient Service Representative • Pomona, CA, US

    Related jobs
    Patient Services Representative - Front Desk - Glendora, CAGlendora, CA

    Patient Services Representative - Front Desk - Glendora, CAGlendora, CA

    PhyNet Dermatology LLC (External) • Glendora, CA, US
    Full-time
    Patient Services Representative - Front Desk - Glendora, CA.We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team.In this vital ...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Representative - Front Desk - Newport Beach, CA

    Patient Services Representative - Front Desk - Newport Beach, CA

    PhyNet Dermatology • Newport Coast, CA, US
    Full-time
    Patient Services Representative - Front Desk - Newport Beach, CA.We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team.In this v...Show more
    Last updated: 7 days ago • Promoted
    Patient Account Representative PRN

    Patient Account Representative PRN

    Acadia Healthcare • Riverside, CA, US
    Full-time
    PRN Patient Account Representative.Pacific Grove Hospital, is a nationally recognized 68 bed acute psychiatric and chemical dependency treatment center offering inpatient & outpatient services for ...Show more
    Last updated: 30+ days ago • Promoted
    Requisition Patient Admitting Representative

    Requisition Patient Admitting Representative

    Seton Medical Center • Anaheim, CA, US
    Full-time
    Under general supervision, the position is responsible for registering Inpatients, Outpatients, and Ancillary patients in the ER. While compiling complete and accurate information for hospital recor...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Team Lead

    Patient Services Team Lead

    OC Huntington Beach • Huntington Beach, CA, US
    Full-time
    Artificial Intelligence; Advanced Technology; The very best in patient care.With decades of expertise, RadNet is.With dynamic cross-training and advancement opportunities in a team-focused environm...Show more
    Last updated: 30+ days ago • Promoted
    Member Services Representative

    Member Services Representative

    Supreme Fitness Group • Laguna Niguel, CA, US
    Full-time
    Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities. Greet members, prospective members and guests, providing exceptional cust...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Team Lead

    Patient Services Team Lead

    OC Orange 205 • Orange, CA, US
    Full-time
    Artificial Intelligence; Advanced Technology; The very best in patient care.With decades of expertise, RadNet is.With dynamic cross-training and advancement opportunities in a team-focused environm...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Specialist

    Patient Services Specialist

    Providence Health & Services • Orange, CA, US
    Part-time
    Locations : St Joseph Hospital-Orange (On-site).Apply Before : 09 / 29 / 2025, 07 : 00 AM.Show more
    Last updated: 30+ days ago • Promoted
    Patient Account Representative

    Patient Account Representative

    Unavailable • San Bernardino, CA, United States
    Full-time
    Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word, Dignity Health – St.Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San ...Show more
    Last updated: 3 days ago • Promoted
    TEMP - Customer Service Representative

    TEMP - Customer Service Representative

    Partners in Diversity • Orange, CA, US
    Full-time
    We are currently seeking a highly motivated an experienced Customer Service Representative to join our team.The Customer Service Representative (CSR) will be the first line of contact for CalOptima...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Rep (Admitting) - PT 8hr Varied

    Patient Services Rep (Admitting) - PT 8hr Varied

    KPC GLOBAL MEDICAL CENTERS INC. • Santa Ana, CA, US
    Full-time +1
    Under the direction of the Admitting Manager provides organizational direction and vision to the Patient Access Department. Completes registration process with accuracy and courteously and in a time...Show more
    Last updated: 30+ days ago • Promoted
    Phlebotomist Patient Services Representative

    Phlebotomist Patient Services Representative

    GTT, LLC • San Bernardino, CA, US
    Full-time
    Phlebotomist Patient Services Representative I (PSR I).Phlebotomist / Patient Services Representative I (PSR I).This role requires precision, attention to detail, and a strong commitment to patient...Show more
    Last updated: 28 days ago • Promoted
    Patient Services Team Lead

    Patient Services Team Lead

    OC Orange 100 • Orange, CA, US
    Full-time
    Artificial Intelligence; Advanced Technology; The very best in patient care.With decades of expertise, we are.With dynamic cross-training and advancement opportunities in a team-focused environment...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative - Primary and Specialty Care Clinics (Pasadena)

    Patient Service Representative - Primary and Specialty Care Clinics (Pasadena)

    University of California - Los Angeles Health • Pasadena, CA, United States
    Full-time
    Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and / or specialty care physicians. Major duties include but are not limited to : acting ...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Coordinator

    Patient Services Coordinator

    InsideHigherEd • Riverside, California, United States
    Full-time
    The Patient Services Coordinator will perform patient preparation visit functions to contribute to the efficient day-to-day operations and a positive patient experience. Provides administrative supp...Show more
    Last updated: 25 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Bliss Car Wash • Aliso Viejo, CA, US
    Full-time +1
    Customer Service Representative.Hourly plus commission and incentives.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans. We offer the opportunity for growth within the Bliss f...Show more
    Last updated: 30+ days ago • Promoted
    Member Services Representative

    Member Services Representative

    System One • Pasadena, CA, US
    Permanent
    Member Services Representative Pasadena, CA 911 System One is seeking a Member Services Representative to serve as primary point of contact for members and visitors at a local Credit Union in Pasad...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Specialist

    Patient Services Specialist

    Providence • Mission Viejo, CA, United States
    Part-time
    Providence is calling for Patient Services Specialist located in Mission Hospital.We have an opening for On Call / Per Diem Variable Shift. Under the direction of the PAS supervisor / manager, the Patie...Show more
    Last updated: 30+ days ago • Promoted